Audi Great Neck - Service Center

mirror repair the service was efficient and the repair done extremely well every time I bring my Audi in , the work is done expertly and quickly I recommend it the service was efficient and the repair done extremely well every time I bring my Audi in , the work is done expertly and quickly I recommend it More

Truly exceptional service Brought my Audi up from Florida because I wanted no one other than Biener Audi to service my car...The staff are terrific and the waiting room is the Brought my Audi up from Florida because I wanted no one other than Biener Audi to service my car...The staff are terrific and the waiting room is the nicest I have ever been in More

Friendly The service staff are very friendly. Service advicer seems very knowledgeable. Waiting area is comfortable with good coffee. The only thing I wish The service staff are very friendly. Service advicer seems very knowledgeable. Waiting area is comfortable with good coffee. The only thing I wish for is the option of loaner car on Saturday. More

Recall Service I was recently in at Biener to have a recall on my Q5 looked at along with getting an oil change/service. Jonathan Pizzo got me in and out in record t I was recently in at Biener to have a recall on my Q5 looked at along with getting an oil change/service. Jonathan Pizzo got me in and out in record time and I was able to get back to my day. Thank you! More

7 days to repair a 2013 Audi Q5 I brought the car in with a check engine light, car was running fine, but i wanted to have it checked. I have always used Biener Audi to service this I brought the car in with a check engine light, car was running fine, but i wanted to have it checked. I have always used Biener Audi to service this car, but to date they have changed many sensors and still can not figure out what is wrong with the auto. My calls to managers have gone unanswered, and the service advisor who is very helpful, is at a loss since none of the parts are in stock. Very frustrating, I"m not sure i can trust this dealership again. More

Repairs for A5 convertible top Biener was able to fix my convertible top which was not functioning properly with out an appointment in a reasonable amount of time. They also correct Biener was able to fix my convertible top which was not functioning properly with out an appointment in a reasonable amount of time. They also corrected my low tire pressure warning & reset the tire pressure. More

Always professional, tries his best to accommodate needs Been working with Jeremy since 2013 for servicing our 2014 Q7. Everytime he goes out of his way to inform me of the details for the cars that need att Been working with Jeremy since 2013 for servicing our 2014 Q7. Everytime he goes out of his way to inform me of the details for the cars that need attention or replacement. Fast service, gives reasonable price quotes. And goes out of his way to secure loaner vehicles as long as you request them in advance. Him and his team are great. No doubt. More

Vehicle Inspection The service was performed quickly and my car was washed when I got it back. I was happy with work performed and no additional work needed to be perfor The service was performed quickly and my car was washed when I got it back. I was happy with work performed and no additional work needed to be performed at this time. More

FABULOUS CUSTOMER SERVICE I am a senior citizen, and was unable to add a new destination to my navigation system. I entered the Audi dealership in Great neck (without an appoi I am a senior citizen, and was unable to add a new destination to my navigation system. I entered the Audi dealership in Great neck (without an appointment) and expressed my confusion. In just seconds, someone walked me to my car, and gave me a quick tutorial. Now, that's what I call fabulous customer service! Thank you for helping me get to my destination. More

Keeps everyone happy From the time of no need to haggle pricing, to personal delivery, to custom service, Biener Audi gets it right every step of the way. From the time of no need to haggle pricing, to personal delivery, to custom service, Biener Audi gets it right every step of the way. More