Audi Great Neck

Matt Weston I recently got stuck because the battery in my key was depleted and the car would not start. I looked for help in the owner’s manual to no avail and c I recently got stuck because the battery in my key was depleted and the car would not start. I looked for help in the owner’s manual to no avail and called roadside assistance. I then called Matt Weston to alert him my car would be arriving soon. He told me to try holding the key on the steering wheel column where you would insert a traditional key in older model cars. Viola! The car started. I cancelled the tow truck, went to the store and bought a new battery and realized the next time I have a problem I will call Matt first. More

I will never go to another dealer!!!! They make everything easy!!! people sometimes dread the process of getting service or purchasing a vehicle...NOT HERE!!! life is stressful eno They make everything easy!!! people sometimes dread the process of getting service or purchasing a vehicle...NOT HERE!!! life is stressful enough they make things simple ,seamless, painless...etc.... More

Service Matt Weston was very helpful, efficient, and knowledgeable with the issues pertaining to my car. He helped expedite the needed services and everythin Matt Weston was very helpful, efficient, and knowledgeable with the issues pertaining to my car. He helped expedite the needed services and everything went smoothly. More

Honest, reliable, fair & trustworthy We just took delivery of our 2019 A6. It is our sixth Audi from Biener, and fifth time working with Marc Rubin. We love the car and its technology. We just took delivery of our 2019 A6. It is our sixth Audi from Biener, and fifth time working with Marc Rubin. We love the car and its technology. Working with Marc is a pleasant, professional hassle free experience from start to finish. He kept us updated on when our vehicle would arrive and ensured that it was delivered ASAP. He explained the details of our deal, and was very responsive to calls and emails through the process. Marc was also proactive emailing documents without our even requesting them. We recommend Marc highly to our friends, relatives and colleagues. Marc introduced us to Kevin the Biener technologist on the day of delivery. Kevin set up our Homelink, connected our iPhones, set up our Apple Car Play and walked us through the new MMI interface. He was very knowledgeable, helpful and answered all of our questions. The entire team at Biener are a delight to work with which is the reason we keep returning to acquire our wonderful Audi's, More

Reliable, and excellent service Trust worthy dealership. Can always depend on quality service, caring,, reliable, and resolves any concerns you have. I will continue to be an Audi ow Trust worthy dealership. Can always depend on quality service, caring,, reliable, and resolves any concerns you have. I will continue to be an Audi owner and be loyal to Biener Audi. More

Top Shelf If I could give 6 stars I would, great experience, very knowledgeable staff and xxxx do I love my new Audi! Thanks Guys! Dr. Rob If I could give 6 stars I would, great experience, very knowledgeable staff and xxxx do I love my new Audi! Thanks Guys! Dr. Rob More

Easy as usual This dealership is no nonsense. They go out of their way to please you. Always a fair, above reasonable experience. Their service department is th This dealership is no nonsense. They go out of their way to please you. Always a fair, above reasonable experience. Their service department is the best I've experienced. More

recall service, inspection & back up camera issue. every time I came to have my car service or recall repair, they always help me to understand the service point & did all points of the car check fro m every time I came to have my car service or recall repair, they always help me to understand the service point & did all points of the car check fro me. I am very satisfied with each time of the service & will recommended my friend to this dealership. More

Recall work Charles said the recall work would take 1 1/2 hours. I walked into the service department exactly when 1 1/2 half hours had elapsed. As I was walkin Charles said the recall work would take 1 1/2 hours. I walked into the service department exactly when 1 1/2 half hours had elapsed. As I was walking to the counter to speak to Charles my phone rang. It was him on the phone announcing the car was ready. Talk about timing. We had a good laugh. When I got in the car it was clean as a whistle having been washed in and out. Very impressive. More

Great experience The appointment booking was effortless, the wait time was minimal, and the staff were polite and informative. I had my car back exactly when they said The appointment booking was effortless, the wait time was minimal, and the staff were polite and informative. I had my car back exactly when they said it would be finished. More