Audi Great Neck

Very Satisfied After reading the “Luxury SUV” reviews on Consumer Reports website we knew we would be purchasing a Q7. The Q7 is top rated and received a grade of 96 After reading the “Luxury SUV” reviews on Consumer Reports website we knew we would be purchasing a Q7. The Q7 is top rated and received a grade of 96 out of 100 on its road test. We were passing by Biener Audi with no plans of stopping in when my wife suggested that we stop. We entered the showroom and were immediately greeted by a very friendly receptionist. She asked if we needed help and we said no thank you. We went over to the Q7 in the showroom and after about 10 minutes we were approached by Mike Firouztale. Mike was very professional and friendly. We sat down with Mike and I explained that we would be buying a Q7 but we were not prepared to negotiate at this time. Mike said he understood and asked if would like him to give us a price that we could count on after we did our research. We agreed. The price Mike quoted us was very competitive and after meeting with another dealer, we felt more comfortable with Mike and Biener than we did elsewhere. I went into the service area and asked a general question to the five people sitting there as to their opinion of Biener service. All five customers said that they were very happy with the service they receive. When we picked up our Q7 everything went as planned and was very easy. This is how the buying a car is supposed to be. Barry and Michele L. More

Best service/sales ever Richie, Jeremy and Biener's team of professionals get the job done right the first time. They are beyond attentive and friendly/professional. My ent Richie, Jeremy and Biener's team of professionals get the job done right the first time. They are beyond attentive and friendly/professional. My entire family can always count on Biener. That's why we have been customers for over 25 years! More

A very pleasurable experience that was very rewarding. I am very, very happy to meet & do business with Mr. Mark Roopchan on today. He was very friendly, informative & very patience. I felt welcomed, very I am very, very happy to meet & do business with Mr. Mark Roopchan on today. He was very friendly, informative & very patience. I felt welcomed, very respected, welcomed, & appreciated for my visit. He took his time & explained everything to me in a friendly & courteous manner. It was worth the trip all the way from the Bronx. Glad that I crossed the bridge. More

Great customer service It’s a really nice when you go into the dealer and the workers are knowledgeable of the cars . You feel you can trust them with your car . It’s a really nice when you go into the dealer and the workers are knowledgeable of the cars . You feel you can trust them with your car . More

Great in Great Neck Took the car in for multipoint service, oil change & recall issue. It was done by the time I requested and I am happy with the service. Service manage Took the car in for multipoint service, oil change & recall issue. It was done by the time I requested and I am happy with the service. Service manager took care of the repairs I needed. More

Very Professional! Excellent service throughout the process. Everything was ready for me just to sign, get my car and leave ( with full tank of gas!) Highly recommend! Excellent service throughout the process. Everything was ready for me just to sign, get my car and leave ( with full tank of gas!) Highly recommend! More

Professional care Very comfortable dealing with Lauren who took great care in making the experience a pleasant one! I am not associated with any other dealership or s Very comfortable dealing with Lauren who took great care in making the experience a pleasant one! I am not associated with any other dealership or service center More

Working with the team was fast and easy. No hassles. I've worked with Joe several times. He always accommodates my needs and makes the process a pleasure. Kevin was patient and very helpful. I moved to N I've worked with Joe several times. He always accommodates my needs and makes the process a pleasure. Kevin was patient and very helpful. I moved to NYC and still chose to stay with Biener Great Neck. More

Excellent! From my initial contact through the final step, I was treated professionally and courteously. All the work, communication, and and kindness exceeded From my initial contact through the final step, I was treated professionally and courteously. All the work, communication, and and kindness exceeded my expectation. Thank you Biener Audi! More

Fantastic The entire staff from beginning to the end was friendly, courteous and helpful. You are treated like family with a big smile. For this reason alone I The entire staff from beginning to the end was friendly, courteous and helpful. You are treated like family with a big smile. For this reason alone I will buy Audis from this dealer. Period. More