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Audi Great Neck

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.7
1,454 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,454 reviews

February 08, 2024

My service advisor Grace was exceptional. Service was completed in a timely and professional manner. More

by hjurist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace.
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Feb 09, 2024 -

Audi Great Neck responded

We're thrilled to hear that your service advisor, Grace, provided exceptional service. We appreciate your feedback and look forward to serving you again in the future!

February 07, 2024

Hello, My name is Kirk Reid and I recently had my Audi A7 serviced. Standard oil change and new front brake. My service provider (Mustafa Karimbaksh) was excellent! Thank you for you efforts! More

by KIRK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Audi Great Neck responded

Hi Kirk! Thank you for sharing your positive experience with us. We're glad to hear that Mustafa provided excellent service during your Audi A7 service. We appreciate your feedback and hope to continue exceeding your expectations in the future.

February 05, 2024

The service was great. I sat in the comfortable waiting room where I did work phone calls. The only issue was that it took longer than I was told when I checked in. Grac More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
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Feb 06, 2024 -

Audi Great Neck responded

Hi Ali, thank you for your positive review! We appreciate your feedback and hope to serve you again soon.

February 01, 2024

Everything was great. Loaner car was nice. Have been using Audi service for years. Thanks More

by express13
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Audi Great Neck responded

Thank you for your kind words and for being a loyal customer. We appreciate your continued support and look forward to serving you for many more years. Thank you!

February 01, 2024

Andrew Pennachio in the service department was amazing, very pleasant and extremely helpful! Had an amazing experience at Audi Great neck. More

by orlaith.obrien1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Pennachio
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Feb 02, 2024 -

Audi Great Neck responded

Thank you so much for sharing your positive experience with Andrew in our service department. We appreciate your feedback and hope to see you again soon!

January 31, 2024

Andrew was exceptional service was fantastic as always I've been with you guys quite a number of years and your services what makes all the difference.peace of mind is as important as quality and dependab More

by ICOLARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew P
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Feb 01, 2024 -

Audi Great Neck responded

Thank you so much for your kind words and loyalty over the years. We're thrilled to hear that our service has consistently met your expectations and provided you with peace of mind. Your satisfaction means the world to us.

January 30, 2024

Nice easy smooth transaction. George was very helpful in finding the car I wanted. I don't know Pierre but George was excellent. More

by dlevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Faccio, I don't know Pierre.
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Jan 31, 2024 -

Audi Great Neck responded

Thank you for your kind words and positive feedback! We appreciate your business and hope to serve you again in the future.

January 29, 2024

The service department is kind and the car was ready within the time window I was told. More

by Raudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jan 30, 2024 -

Audi Great Neck responded

Thank you so much for your kind words and 5-star review. We're thrilled to hear that our service department provided you with excellent and timely service. We appreciate your feedback and look forward to serving you again in the future.

January 29, 2024

It was great. Did not get a loaner but was able to accommodate through trying to get everything done as soon as possible. More

by Aarons0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
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Jan 30, 2024 -

Audi Great Neck responded

Thank you so much for your positive review. We're glad to hear that despite not getting a loaner, we were able to accommodate you and get everything done as quickly as possible. We appreciate your business and hope to serve you again in the future.

January 29, 2024

Service Rep was excellent. He kept me informed and also got my car done in the time he said he would. More

by vreiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
Report | Print
Jan 30, 2024 -

Audi Great Neck responded

Thank you for your kind words! We appreciate your feedback and look forward to serving you again soon.

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