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Audi Great Neck
Great Neck, NY
1,457 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,457 reviews
January 18, 2019
The ONLY Audi Dealership! Biener in general, but specifically the time and care from Pierre, was the greatest car buying experience I've ever had. Clean communication, no back Biener in general, but specifically the time and care from Pierre, was the greatest car buying experience I've ever had. Clean communication, no back and forth games with pricing, a great deal, and wonderful service from Pierre. I can't recommend him and Biener in general enough!! More
by BenjiF
Employees Worked With
January 17, 2019
Excellent care and service Service department welcomed me on time for a NYS motor vehicle inspection, explained the process, delivered my car in a reasonable amount of time wash Service department welcomed me on time for a NYS motor vehicle inspection, explained the process, delivered my car in a reasonable amount of time washed and cleaned. I was not charged for the inspection because the vehicle was purchased at Biener Audi.. More
by firelaw
Employees Worked With
UNKNOWN AT THIS TIME
January 16, 2019
A pleasure No haggling the best terms up front appreciate the tech help took care of my BMW lease end return, when nearby bmw dealers would not No haggling the best terms up front appreciate the tech help took care of my BMW lease end return, when nearby bmw dealers would not More
by audiaway
Employees Worked With
Kevin- tech help, Mike Firouztale
January 16, 2019
Very professional and quick service. Great service and very prompt and friendly. The employees, from the service person to the mechanics, are all very accommodating also. They provide a Great service and very prompt and friendly. The employees, from the service person to the mechanics, are all very accommodating also. They provide a loaner car if needed. More
by Grandma Mimi
Employees Worked With
Charles Graf
January 13, 2019
Service Brought my car in for a airbag recall, state inspection and oil change. Jeremy, sales rep assist me with this process. He made it very nice and friend Brought my car in for a airbag recall, state inspection and oil change. Jeremy, sales rep assist me with this process. He made it very nice and friendly, not pushy and made me feel at ease. He called me when my car was ready for pickup. More
by Eek
Employees Worked With
January 12, 2019
Good as always I am on my 4th or 5th Audi at this point. I continue to buy Audi not so much because of the car which is excellent but because of the service which i I am on my 4th or 5th Audi at this point. I continue to buy Audi not so much because of the car which is excellent but because of the service which is outstanding. More
by philb.
Employees Worked With
January 11, 2019
Amazing ! My experience with Biener Audi was 5 stars all around . Mike was a True professional and I would recommend this place to anyone looking for quality se My experience with Biener Audi was 5 stars all around . Mike was a True professional and I would recommend this place to anyone looking for quality service. He was extremely attentive to our needs explained everything in detail, upfront and honest. More
by Cohiba56
Employees Worked With
Mike Firouztale
January 08, 2019
I m a happy customer Great service. No hassle and nonsense. This is my first Audi and I LOVE IT. If you want to get Audi, this is the place you should go. Great service. No hassle and nonsense. This is my first Audi and I LOVE IT. If you want to get Audi, this is the place you should go. More
by Popeye21199
Employees Worked With
Mike Firouztale
January 08, 2019
Easy process, great customer service Marc Rubin was the salesman who helped me. He was excellent to deal with and made the process quick and easy. I would recommend to all friends and f Marc Rubin was the salesman who helped me. He was excellent to deal with and made the process quick and easy. I would recommend to all friends and family. More
by Ddale2633
Employees Worked With
January 07, 2019
Fast and Fair Drew Russo, the Sales Manger, and Edward Glicksman, the Sales Specialist were absolute professionals. They were very open and direct and best of all Drew Russo, the Sales Manger, and Edward Glicksman, the Sales Specialist were absolute professionals. They were very open and direct and best of all "listened" to my requirements which led to a fast sale and happy client. Win-win for all! Kevin was also excellent in the pick up and education process. More
by Mike
