Audi Great Neck
Great Neck, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Great Experience Very knowledgeable and courteous sales person. Got the car I wanted, on time, excellent condition and at great price. Hassle free purchase. Excellen Very knowledgeable and courteous sales person. Got the car I wanted, on time, excellent condition and at great price. Hassle free purchase. Excellent dealership and service. Very pleased. More
First time experience Good experience for the first time buyer. Friendly staff and good deal on the car. All my family members like the car and everyone surprised on the de Good experience for the first time buyer. Friendly staff and good deal on the car. All my family members like the car and everyone surprised on the deal More
Third time the charm Working with Mike is always a pleasure. This will be my third Audi leased through Biener with the help of Mike. He knows exactly what I need and ther Working with Mike is always a pleasure. This will be my third Audi leased through Biener with the help of Mike. He knows exactly what I need and there is no fuss with regards to the best price. It just gets easier and easier. Mike and the staff are extremely professional and actually remember every previous customer. I will be back in the fall for Audi number four. More
Excellent experience This is my fifth Audi, all leased from Biener. They have an excellent product and service it with a smile. An easy and comfortable experience - and I This is my fifth Audi, all leased from Biener. They have an excellent product and service it with a smile. An easy and comfortable experience - and I love my new car! More
respect and good service You come in, you are greeted warmly. You step into the office, the same happens. Then you wait in a comfortable room with a TV and snacks. When the You come in, you are greeted warmly. You step into the office, the same happens. Then you wait in a comfortable room with a TV and snacks. When the car is ready, you are called, everything is explained and any questions answered. The car has been washed and out you go. More
the best, as usual as usual, i have the best dealership in the world. jon aims to please and everyone else does the same. coulld not t be better service! as usual, i have the best dealership in the world. jon aims to please and everyone else does the same. coulld not t be better service! More
Good service I have been to Biener Audi in the past. My service advisor Charles Graf has always told how long my service of my 2012 audi a7 would take and the serv I have been to Biener Audi in the past. My service advisor Charles Graf has always told how long my service of my 2012 audi a7 would take and the service department always delivers either on time or early Everyone there is always been professional and friendly from Charles to Kenneth who cleans the car. Kenneth always does a good job, better than any car wash in town! I would definitely recommend Biener Audi! More
Jessica is Exceptional and delivers Red Carpet Service. Jessica makes owning my Audi Q5 a joy she is knowledgable of the product line always courteous and pleasant however big or small of a problem.. Jessica makes owning my Audi Q5 a joy she is knowledgable of the product line always courteous and pleasant however big or small of a problem.. More
Not Honest I bought my car at Beiner. Everything not covered under warranty is TWICE the price of a non-Audi mechanic. they tell you their mechanics are 'facto I bought my car at Beiner. Everything not covered under warranty is TWICE the price of a non-Audi mechanic. they tell you their mechanics are 'factory trained' whatever that means. Then why does it take them 3 hours to fix just front brake pads and my mechanic a little over ONE HOUR??? They quoted me over $800 (w no rotors) just front pads. The guy point blank said changing pads takes 3 hours @ $150 an hour -- like spending an extra $300 was not a big deal. Sad thing is, the people who work at Audi can't afford to have their own cars fixed there. This is FRAUD, plan and simple. Do the math if they OVER charge 15 people a day, 6 days a week...felonious. More
Terrible customer service Won't take lease turn in if not purchased there - even when car has been serviced there - this place is all about selling cars at big markups - terrib Won't take lease turn in if not purchased there - even when car has been serviced there - this place is all about selling cars at big markups - terrible customer service More