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Audi Great Neck

Great Neck, NY

4.7
1,457 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,457 reviews

April 03, 2019

Great Experience Very knowledgeable and courteous sales person. Got the car I wanted, on time, excellent condition and at great price. Hassle free purchase. Excellen More

by edward2221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Mike Firouztale
Apr 09, 2019 -

Audi Great Neck responded

Glad to hear it! Thank you!

April 02, 2019

First time experience Good experience for the first time buyer. Friendly staff and good deal on the car. All my family members like the car and everyone surprised on the de More

by Audiwala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Barbuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kurinskas, Jeff Matheos
Apr 09, 2019 -

Audi Great Neck responded

Thank you!

March 26, 2019

Third time the charm Working with Mike is always a pleasure. This will be my third Audi leased through Biener with the help of Mike. He knows exactly what I need and ther More

by doc821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Firouztale
Mar 29, 2019 -

Audi Great Neck responded

There is no greater compliment than your repeat business - to get a great review on top of that is sincerely appreciated! Thank you!

March 26, 2019

Excellent experience This is my fifth Audi, all leased from Biener. They have an excellent product and service it with a smile. An easy and comfortable experience - and I More

by gary11577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Paige
Mar 29, 2019 -

Audi Great Neck responded

Glad to hear it! Thank you!!!

March 21, 2019

respect and good service You come in, you are greeted warmly. You step into the office, the same happens. Then you wait in a comfortable room with a TV and snacks. When the More

by Joel Weinberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I could recall their names. Sorry
Mar 29, 2019 -

Audi Great Neck responded

Thank you for choosing our service department!

March 19, 2019

the best, as usual as usual, i have the best dealership in the world. jon aims to please and everyone else does the same. coulld not t be better service! More

by bett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JON PIZZO, MY FAVORITE. salesman for the last 7 audi's has been ed glicksman, and my son uses them too. , Ed Glicksman, Jessica Baldwin
Mar 29, 2019 -

Audi Great Neck responded

Thank you!

March 19, 2019

Good service I have been to Biener Audi in the past. My service advisor Charles Graf has always told how long my service of my 2012 audi a7 would take and the serv More

by kennyb62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Graf
Mar 29, 2019 -

Audi Great Neck responded

Thank you!!

March 19, 2019

Jessica is Exceptional and delivers Red Carpet Service. Jessica makes owning my Audi Q5 a joy she is knowledgable of the product line always courteous and pleasant however big or small of a problem.. More

by Crystalbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Shop Supervisor Emmerit He is Amazing, Steve Garrett, Jessica Baldwin
Mar 29, 2019 -

Audi Great Neck responded

that is great to hear, thank you!

March 16, 2019

Not Honest I bought my car at Beiner. Everything not covered under warranty is TWICE the price of a non-Audi mechanic. they tell you their mechanics are 'facto More

by sprattycakes
Recommend Dealer
No
Employees Worked With
Other Employees : Rich Pizzo, Leo Menuzzo, Steve Garrett, Jeff Matheos
Mar 29, 2019 -

Audi Great Neck responded

We're sorry you weren't satisfied with the pricing you received! It is no secret there are less expensive options at 3rd party shops. Certified Audi dealers like us have factory trained technicians, use only the most current OEM parts and equipment, and provide amenities like loaner cars and comfortable facilities that our clients find value in. Thank you for purchasing the car with us and if still under warranty we hope to see you again should the need arise!

March 15, 2019

Terrible customer service Won't take lease turn in if not purchased there - even when car has been serviced there - this place is all about selling cars at big markups - terrib More

by warl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rich Pizzo
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