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Audi Great Neck
Great Neck, NY
1,457 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,457 reviews
April 16, 2019
Excellent! I’d like to thank our Sales Rep Lauren who went to great lengths to streamline the sales process for our new Q5! She found us the right color and tri I’d like to thank our Sales Rep Lauren who went to great lengths to streamline the sales process for our new Q5! She found us the right color and trim that Biener had available in stock. Coordinated our insurance. Great service! And it drives like a dream! Brian Paige gave us a great deal on the financing, and Kevin the tech guy teaches you how to turn on the radio and map display. Once you start driving, one can appreciate the fine German engineering! Stop into Biener Audi today! More
by Hibarifan
Employees Worked With
Kevin, Lauren Lewis-Simmons, Brian Paige
April 14, 2019
great people, great service! Ed Glickman is a great person and salesman. Also the manager is a great person to work with. The entire staff has always been very friendly and read Ed Glickman is a great person and salesman. Also the manager is a great person to work with. The entire staff has always been very friendly and ready to help as soon as you walk in to the dealership. More
by smedz19
April 14, 2019
Biener Audi Treats You Like Royalty! You are always treated like royalty when at Biener Audi. Your time just is as important as theirs. Always a great experience no matter what brings you You are always treated like royalty when at Biener Audi. Your time just is as important as theirs. Always a great experience no matter what brings you to their dealership. More
by Jillybean
April 12, 2019
Excellent Service; Transpartent Marc Rubin was knowledgeable and able to expedite the transaction. Marc was helpful in every way and made the experience easy. Recommend him and Beine Marc Rubin was knowledgeable and able to expedite the transaction. Marc was helpful in every way and made the experience easy. Recommend him and Beiner in every way More
by Abe
Employees Worked With
April 11, 2019
very pleased Overall very pleasant experience with Pete. We had wanted to pick up the car on Friday but was told we could not-that we had to get it Saturday. Even Overall very pleasant experience with Pete. We had wanted to pick up the car on Friday but was told we could not-that we had to get it Saturday. Even though we had put the down payment on the prior Sunday. Overall a small glitch and we were happy with the experience. More
by tdgmmg
Employees Worked With
Dennis, Pete Wiehl
April 10, 2019
Jeremy is a superstar The service location is always clean and the employees are superb as well as professional. Jeremy is my go to guy he takes care of all my needs as wel The service location is always clean and the employees are superb as well as professional. Jeremy is my go to guy he takes care of all my needs as well as i forms me of additional services I may need for my car. Thank you Jeremy for keeping me safe on the road! -Tamara More
by Tbulatovic
April 05, 2019
Great Buying Experience Biener Audi lived up to their reputation. From the test drive to the paperwork it was a seamless and top shelf. This is a well run organization that Biener Audi lived up to their reputation. From the test drive to the paperwork it was a seamless and top shelf. This is a well run organization that caters to their clientele. Thank you to Andrew Russo & George and rest of the team. More
by J. Ecker
April 04, 2019
Leasing new car. Excellent service from Mr. Abizeid. He was knowledgeable, responsive, and easy to work with, and made the whole process completely "user friendly". Excellent service from Mr. Abizeid. He was knowledgeable, responsive, and easy to work with, and made the whole process completely "user friendly". It was a pleasure dealing with him. More
by spec039
Employees Worked With
April 04, 2019
Always a great experience When I visit Biener I feel like the only customer in the room. They truly know their business and strive for excellence and customer satisfaction. I When I visit Biener I feel like the only customer in the room. They truly know their business and strive for excellence and customer satisfaction. I always leave with a clean, totally functioning car, and I feel valued for my patronage. Biener is a step above all other car dealerships. More
by FJM1128
Employees Worked With
Amrit , Jessica Baldwin
April 04, 2019
Exceptional Experience I am a loyal Bieber Audi customer and leases another car. Another hassle free pleasurable experience. My salesman Mike Forzoutale is knowledgeable , f I am a loyal Bieber Audi customer and leases another car. Another hassle free pleasurable experience. My salesman Mike Forzoutale is knowledgeable , friendly, and informative. The sales process is hassle free. Burner Audi has the best service department and they will accommodate your car needs. More
by Doug B NY
Employees Worked With
Mike Firouztale
