Audi Great Neck

Efficient and helpful Appointment process good; reception into facility seamless; issues communicated recorded well; accurate assessment of time required to look at/fix the Appointment process good; reception into facility seamless; issues communicated recorded well; accurate assessment of time required to look at/fix the issues; comfortable waiting area with coffee and cookies; car delivered back with issues addressed as far as possible. More

very efficient very easy to obtain a service appointment.and vehicle was delivered when promised and jeremy explained what was done to correct the problem that i was very easy to obtain a service appointment.and vehicle was delivered when promised and jeremy explained what was done to correct the problem that i was having with the brakes in my car. More

We love Biener Audi! We have been loyal customers of Biener Audi for years. They are the tops! There service is excellent and their staff is always professional. Kudos We have been loyal customers of Biener Audi for years. They are the tops! There service is excellent and their staff is always professional. Kudos to Andrew, Richie and Marc. More

Excellent Charlie Graf provided outstanding service..I always appreciate when a professional takes time out to explain mechanical servicing. I will always take Charlie Graf provided outstanding service..I always appreciate when a professional takes time out to explain mechanical servicing. I will always take my Audi to Biener and look forward to dealing with Charlie in the future! More

Excellent service! Service was excellent. Very responsive. They held the service department open for me when I said I was coming in with a tire problem. Took care of it Service was excellent. Very responsive. They held the service department open for me when I said I was coming in with a tire problem. Took care of it right away. Everyone is very easy to work with. Really outstanding customer service! More

Danny and Dennis Yu Mr. Yu was very professional during the finance session. Danny was very helpful he listen to and answering all my question. Making the purchase of t Mr. Yu was very professional during the finance session. Danny was very helpful he listen to and answering all my question. Making the purchase of this vehicle a pleasure. I will recommend to all my fiends who are interested in getting a used car to go see Danny. More

Excellent Mike Abu is the reason we keep coming back to Audi !! Besides loving the product he makes the experience effortless and he always treats us like his o Mike Abu is the reason we keep coming back to Audi !! Besides loving the product he makes the experience effortless and he always treats us like his only priority! Great guy! Wouldn’t deal with anyone else. More

Smooth transaction from out of town I found a car I had been searching for at Biener with very low miles. A few emails and calls later we had a deal. Danny and Brian took care of all t I found a car I had been searching for at Biener with very low miles. A few emails and calls later we had a deal. Danny and Brian took care of all the paperwork, plates, etc., and after a flight, bus, subway, train and Lyft I arrived! The car was as described, all cleaned, fueled and ready to go. I recommend Biener. More

Right team involved. Pretty smooth experience with the right team involved. There was great communication and constant assurances that my positive experience really meant Pretty smooth experience with the right team involved. There was great communication and constant assurances that my positive experience really meant something to Biener and their sales team. Thanks for the hard work! More

Customer Service Always an enjoyable visit. They consistently meet or exceed my expectations. I’ve bought 8 Audi’s from this dealer over the past 20 yrs Always an enjoyable visit. They consistently meet or exceed my expectations. I’ve bought 8 Audi’s from this dealer over the past 20 yrs More