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Audi Great Neck
Great Neck, NY
1,456 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,456 reviews
September 27, 2019
. Truly the best - I always come back A pleasure to work with the team at Biener - nice people - great car - always worth the return visit - what more can I say? Thank you A pleasure to work with the team at Biener - nice people - great car - always worth the return visit - what more can I say? Thank you More
by afp
Employees Worked With
Rich Pizzo, Ed Glicksman
September 27, 2019
excellent service My Audi TT overheated on the road and had it towed to Biener Audi. The service adviser, Jeremy DeJesus was truly exceptional. He got me into a rental My Audi TT overheated on the road and had it towed to Biener Audi. The service adviser, Jeremy DeJesus was truly exceptional. He got me into a rental car immediately and appraised me by phone on the progress of the repair. I worked with him before and he always got back to me as promised . He calls you by your name and is very personable. I dealt with other advisers in the past who promised to call me when the parts came in and never bothered. In one instance an adviser said he would order the parts and they would be here next week. Two month later I called back and the same guy said they would be in two days and he would call. Needless to say he never got back to me. The parts were not really critical so I did not bother until the next inspection.In my opinion, Jeremy is the only person worth dealing with at this dealer. I rate this dealer five stars because of him. More
by bigapple
Employees Worked With
September 26, 2019
First year service My first time coming to Biener for service. I also had a loaner car reserved for a few hours. Car was ready early because I had to drive back to manh My first time coming to Biener for service. I also had a loaner car reserved for a few hours. Car was ready early because I had to drive back to manhattan. Everything went smoothly. Car service, rental and car wash was great More
by MM
Employees Worked With
Jessica Baldwin
September 23, 2019
Great Place to get your Audi! I have been a customer at Biener Audi for 4 years now and I have nothing but good things to say about this place. I just got another Audi A4 and i wil I have been a customer at Biener Audi for 4 years now and I have nothing but good things to say about this place. I just got another Audi A4 and i will not go to any other dealer. Michael Abu who helped me was very professional and informative. I am in love with my new Audi. Thanks, Biener Audi More
by Claudia Cruz
Employees Worked With
Michael Abu
September 17, 2019
Excellent I dropped off car with no appointment, they diagnosed what was wrong, fixed it, got it back the next day! Very clean and well maintained. I dropped off car with no appointment, they diagnosed what was wrong, fixed it, got it back the next day! Very clean and well maintained. More
by Sonny
Employees Worked With
Jessica Baldwin
September 14, 2019
thank you- Pierre Pierre Abizeid was business al the way. He answered our questions accurately. He left out the BS. Pierre did not waste our time. He said what the Pierre Abizeid was business al the way. He answered our questions accurately. He left out the BS. Pierre did not waste our time. He said what the cost and misc. features were. We shook hands and I picked up my 2019 Q5 3 days later. Pierre then sat with me for 30 min. explaining the basics and FUN tips. Pierre really made leasing this car a very easy experience! More
by eileen
Employees Worked With
September 12, 2019
Great Very butthead professional staff Did what was told Would recommend to others Kevin and Joe very helpful Cant remember everyone'sname but everyon Very butthead professional staff Did what was told Would recommend to others Kevin and Joe very helpful Cant remember everyone'sname but everyone professional Thanks More
by Jerry
September 12, 2019
Excellent Service Danny is an excellent sales representative he answered lots of our questions and made our experience a smooth one. We will definitely stop by again. Danny is an excellent sales representative he answered lots of our questions and made our experience a smooth one. We will definitely stop by again. More
by Ahmed
Employees Worked With
Danny Kurinskas, Brian Paige
August 12, 2019
a nice easy transaction. Charles Graf was very professional - made it a very smooth painless experience. had the loaner car ready he explained what needed to be done and why a Charles Graf was very professional - made it a very smooth painless experience. had the loaner car ready he explained what needed to be done and why and when i cam to pick up the car it was clean and ready before i had time to sit in the waiting room. thank you Biener for making everything so smooth. that might be the reason that i am on my 6th car with your dealership. More
by schestler
Employees Worked With
Charles Graf
August 04, 2019
sales Everything was great. Pierre was personable and easy to work with. My entire experience was positive and would recommend Pierre and Biener Audi to fri Everything was great. Pierre was personable and easy to work with. My entire experience was positive and would recommend Pierre and Biener Audi to friends and family. More
by 151main
