Audi Great Neck

My experience with this company was delightful. Everyone was courteous and professional. And look forward to doing business with this company for years to come. was courteous and professional. And look forward to doing business with this company for years to come. More

Great recall experience There was a recall on my 2018 Audi A5. Completed in an hour and car was washed and vacuumed. Truly a nice service experience completed quickly. There was a recall on my 2018 Audi A5. Completed in an hour and car was washed and vacuumed. Truly a nice service experience completed quickly. More

Great Visit I was really impressed by the professionalism of the service department staff and the way they took the time to sit with me and explain their service, I was really impressed by the professionalism of the service department staff and the way they took the time to sit with me and explain their service, itput me at ease. More

Outstanding experience with a new S5. I had an impeccable experience at this dealership, from start to finish. I had easy and quick access to my salesman/brand specialist Joe Mortell. He i I had an impeccable experience at this dealership, from start to finish. I had easy and quick access to my salesman/brand specialist Joe Mortell. He is extremely forthcoming, honest and easy to reach. We closed the deal over the phone in a span of a day, and I picked up the car the following day. Throughout the process, I was in direct contact with Brian Paige, one of the dealership's delivery / finance managers. He was extremely honest and transparent—there were no hidden numbers, hard-sells or anything of the sort. I did purchase an add-on service of my own volition, following his recommendation... but it was reasonably priced and a good value, and it was a no-strings-attached offer. Brian took my calls after hours on his personal cell phone, explaining in meticulous detail...because I'm a numbers guy like him. We organized a time for us to sit down and sign, and went through line-by-line explaining any and all questions I had about the transaction. To my surprise, the car had my final plates/tags already on it... I did not need to deal with temporary tags and go to the DMV. And this happened overnight! Arvinder walked me through all the features of the car before I signed, he was also extremely helpful. One of the detailers took care of any last minute water residue and gave me some tips on maintaining the car before we took it home. I'm sure I'll be doing more business with Biener Audi in the future, and would recommend them to anyone. They're an excellent asset to the community and I had an amazing experience. No nonsense, total transparency and fast. Exactly what I was looking for. A complete 180 from the other dealerships I spoke with. More

I received excellent service from my salesperson Mike. He worked to find the car that I wanted with the packages I needed and negotiated a very fair lease. I am pleased. He worked to find the car that I wanted with the packages I needed and negotiated a very fair lease. I am pleased. More

Truth, trust and excellence. Brian Paige is a rarity in the auto sales industry. He is a fair, honest and trustworthy finance manager. To date I have completed 7 transactions with Brian Paige is a rarity in the auto sales industry. He is a fair, honest and trustworthy finance manager. To date I have completed 7 transactions with Brian and each has been a completely seamless and painless process. I trust him with family, friends and colleagues and each person has reported back to me their happiness and satisfaction with the process and how everything has gone. Michael Abu is also another person of high character that has been completely fair with me. He always is upbeat and happy each time I have met with him and each deal with him has been a joy. These two gentleman, matched to great automobiles, truly elevate Biener Audi to a level unlike any other dealership. More

Reliable Service Friendly staff, decent waiting lounge with good choices of snacks and hot beverages there. Good and prompt response from customer service to schedule Friendly staff, decent waiting lounge with good choices of snacks and hot beverages there. Good and prompt response from customer service to schedule the service. More

Awesome service with great experience! Awesome service at Biener Audi dealership with great experience. I leased my beautiful Audi A4 2019 sedan yesterday. I'm already loving it! Go by and Awesome service at Biener Audi dealership with great experience. I leased my beautiful Audi A4 2019 sedan yesterday. I'm already loving it! Go by and check out the great staff with amazing vehicles at Biener Audi Great Neck you will love it too!! More

A pleasure Mark Rubin was exceptionally helpful . He helped put together a package which I could afford. Mark has been my salesman for the last 3 years . I have Mark Rubin was exceptionally helpful . He helped put together a package which I could afford. Mark has been my salesman for the last 3 years . I have developed much trust in him More

. Truly the best - I always come back A pleasure to work with the team at Biener - nice people - great car - always worth the return visit - what more can I say? Thank you A pleasure to work with the team at Biener - nice people - great car - always worth the return visit - what more can I say? Thank you More