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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
October 29, 2019
Out of this world Experience. Kind, Caring, Competant. My Experience has always been like this ever since I became your customer. It Started with Richie Pizzo. Experience has always been like this ever since I became your customer. It Started with Richie Pizzo. More
by SBajaj
October 27, 2019
Q3 Purchase Knowledgeable regarding Audi products; sensitive to our needs and made accommodations for them. Negotiated a fair price for us and the dealership. F Knowledgeable regarding Audi products; sensitive to our needs and made accommodations for them. Negotiated a fair price for us and the dealership. Follow up calls. More
by aloisaudi
October 27, 2019
Took care 2018 Q5 3 weeks worth of warranty issues New Q5 had multiple issues needing three works worth of evaluations. Great job identifying the source and repair. Back at the shop six months later wi New Q5 had multiple issues needing three works worth of evaluations. Great job identifying the source and repair. Back at the shop six months later with more warranty issues. More
by George
Employees Worked With
October 21, 2019
Service general maintenance Great experience and my wait time was minimal. I would recommend Biener Audi to people I know as well. The sales people in the show room were also v Great experience and my wait time was minimal. I would recommend Biener Audi to people I know as well. The sales people in the show room were also very easy to talk to on new inventory. More
by ms
October 18, 2019
repair passenger airbag alert and seatbelt ding with no passenger. Part was under recall, fixed...no issues. Jessica was great. kept me updated and provid passenger airbag alert and seatbelt ding with no passenger. Part was under recall, fixed...no issues. Jessica was great. kept me updated and provided a loaner. More
by mm
Employees Worked With
Jessica Baldwin
October 16, 2019
repair Engine light went on, Jessica handled the problem for me. She set me up with a car and completed the work by the next day. Engine light went on, Jessica handled the problem for me. She set me up with a car and completed the work by the next day. More
by rocky
Employees Worked With
Jessica Baldwin
October 15, 2019
Extremely happy with the service department I dealt with Jessica Baldwin. She is a stellar service consultant. She always makes my service visit so easy. And your dealership always provides me w I dealt with Jessica Baldwin. She is a stellar service consultant. She always makes my service visit so easy. And your dealership always provides me with a loaner car no questions asked. I'm actually interested in leasing an A8 in a few months. More
by chris
Employees Worked With
Jessica Baldwin
October 15, 2019
65K Service A7 Service Consultants are knowledgeable and pleasant to deal with. Trustworthy service work. A recommended dealer. I usually wait for my car while it is Service Consultants are knowledgeable and pleasant to deal with. Trustworthy service work. A recommended dealer. I usually wait for my car while it is serviced and the waiting area is comfortable. More
by East Ender
Employees Worked With
Charles Graf
October 14, 2019
Beiner Audi is Excellent! Sales, service, Tech Support - everyone is ALWAYS so knowledgeable and friendly. I've heard had an experience like this with Ford or Honda (my previou Sales, service, Tech Support - everyone is ALWAYS so knowledgeable and friendly. I've heard had an experience like this with Ford or Honda (my previous cars). I am sold on Beiner Audi!! More
by New Audi Owner
Employees Worked With
October 10, 2019
safety recall service was prompt and courteous "Reliable Service" Friendly staff, decent waiting lounge with good choices of snacks and hot beverages there. G service was prompt and courteous "Reliable Service" Friendly staff, decent waiting lounge with good choices of snacks and hot beverages there. Good and prompt response from customer service to schedule... More
by andreoli
Employees Worked With
