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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
December 10, 2019
Outstanding Service Great -excellent treatment by the entire Biener Service Team - very attentive to my issues - provided complete and thorough service - I have two Audi Great -excellent treatment by the entire Biener Service Team - very attentive to my issues - provided complete and thorough service - I have two Audi cars (A4 , Q5 ) and will continue to do business with the Biener Sales and Service team. More
by raytellalian
Employees Worked With
Jessica Baldwin
December 04, 2019
wonderful customer service Purchased an off lease vehicle and had the pleasure of dealing with Brian Paige. Brian is a true gentleman with vast knowledge and extraordinary cust Purchased an off lease vehicle and had the pleasure of dealing with Brian Paige. Brian is a true gentleman with vast knowledge and extraordinary customer service. i would recommend Biener Audi to all. More
by sraffa1
Employees Worked With
Rich Pizzo, Brian Paige
November 29, 2019
very easy The experience was made very easy and I also traded in my car which went smoothly as well Mike the Salesman was great and I would recommend Audi B The experience was made very easy and I also traded in my car which went smoothly as well Mike the Salesman was great and I would recommend Audi Biener to everyone.. thank you More
by craig
Employees Worked With
Brian Paige
November 29, 2019
Good Experience Everything was great. Michael again, was professional, personable and immediately attended to all concerns. Dennis was similarly very helpful in wor Everything was great. Michael again, was professional, personable and immediately attended to all concerns. Dennis was similarly very helpful in working with me on finances and options. More
by kelly19481
Employees Worked With
Dennis Yu, Michael Abu
November 14, 2019
Can't say enough! This is my second Audi lease with Joe Mortell.. Not only is he extremely knowledgeable about all Audi models and features , he is professional, hones This is my second Audi lease with Joe Mortell.. Not only is he extremely knowledgeable about all Audi models and features , he is professional, honest and personable. Both the Sales Dept and the Service Dept. have exceeded my expectations. More
by DeniseBoukis
November 05, 2019
routine service The entire staff was courteous and efficient and accommodating. very positive experience, as had been the other times my car was in for regular maint The entire staff was courteous and efficient and accommodating. very positive experience, as had been the other times my car was in for regular maintenance. More
by jodo
Employees Worked With
November 01, 2019
AWESOME Awesome experience. Everything was perfect, fast and efficient. Many thanks to Biener Audi and a special thanks to Mike Firoutale. The car is grea Awesome experience. Everything was perfect, fast and efficient. Many thanks to Biener Audi and a special thanks to Mike Firoutale. The car is great. Many thanks More
by joan
Employees Worked With
Mike Firouztale
November 01, 2019
Exceptional experience. Pressure free. Caring staff. It all starts at the top! Thank You Leo! In addition, Thank you Ted for your help as well experience. Pressure free. Caring staff. It all starts at the top! Thank You Leo! In addition, Thank you Ted for your help as well More
by Sol Green
Employees Worked With
Ted Zhang, Leo Menuzzo
October 31, 2019
My overall experience with Biener Audi was outstanding. The staff were extremely accommodating specifically Eddie. I am pleased with the service and my beautiful SUV. The staff were extremely accommodating specifically Eddie. I am pleased with the service and my beautiful SUV. More
by shep6363
Employees Worked With
Dennis Yu, Finance Manager - 5 Stars, Ed Glicksman
