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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
January 04, 2020
They were courteous, fair and helped me navigate a pleasant leasing experience. This is our third vehicle leased through Biener and we remain extremely satisfied with our rep, George, and the entire t pleasant leasing experience. This is our third vehicle leased through Biener and we remain extremely satisfied with our rep, George, and the entire team. More
by GWL Audi Leaser
January 03, 2020
Worked with Mike in sales who was insightful, efficient and a pleasure to deal with. He made the process smooth and easy. I would Highly recommend him. and a pleasure to deal with. He made the process smooth and easy. I would Highly recommend him. More
by Ekutner
Employees Worked With
Mike Firouztale
December 31, 2019
Great service. Very comfortable waiting room - snacks provided. Everything was on time as scheduled. Service person, Jeremy, explained in details what had to be done on the car. Had very pleasant experie provided. Everything was on time as scheduled. Service person, Jeremy, explained in details what had to be done on the car. Had very pleasant experience. More
by ayoster
Employees Worked With
December 30, 2019
Excellent customer service. They did exactly what they said they would do and finished sooner than promised. They are true professionals and they care about their customers. said they would do and finished sooner than promised. They are true professionals and they care about their customers. More
by LL
December 30, 2019
We have been using Biener Audi to lease our cars for years. We are very comfortable hanging out in the showroom it feels like family. we highly recommend this dealership. years. We are very comfortable hanging out in the showroom it feels like family. we highly recommend this dealership. More
by JNTT
Employees Worked With
Mike Firouztale, Leo Menuzzo
December 29, 2019
Visited your service department without an appointment Visited your service department without an appointment and they were very accommodating Staff was very friendly and professional as always Gre Visited your service department without an appointment and they were very accommodating Staff was very friendly and professional as always Great waiting room Love your bagels and amenities More
by mferisz
December 29, 2019
Quick and professional service done on recall items. Making appointment online was easy and my car was ready before promised. Every one was very courteous Making appointment online was easy and my car was ready before promised. Every one was very courteous More
by Hoyasaxa3
Employees Worked With
Charles Graf
December 28, 2019
Jeremy is awesome. He is very courteous and respectful. He makes sure everything is done efficiently and keeps you updated on everything that is going on progress being made and timing of when the car is r He makes sure everything is done efficiently and keeps you updated on everything that is going on progress being made and timing of when the car is ready for pickup. More
by jgoodfarb
Employees Worked With
December 28, 2019
Outstanding Experience (A5 Sportback) This is my second car with Biener Audi and this was the best experience I've had. Pierre Abizeid went straight to the point and did not beat around th This is my second car with Biener Audi and this was the best experience I've had. Pierre Abizeid went straight to the point and did not beat around the bush about the car. He was very knowledgable, courteous and friendly from the start. My experience was very easy and drove away with a great car very quickly. Thank you Pierre, I will be working with him in the future. I highly recommend him. More
by Sachel Contreras
Employees Worked With
December 19, 2019
A pleasant experience Any time I have come in for service the whole staff has been very helpful and friendly. They know me by name and try to perform the service as quickly Any time I have come in for service the whole staff has been very helpful and friendly. They know me by name and try to perform the service as quickly as possible. Never had a problem. More
by mresnick2
Employees Worked With
