Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,455 reviews
January 31, 2020
FANTASTIC, UNBELIEVABLE, AMAZING, Michael Abu is the most exceptional salesperson. He found us the best deal and he is the guy to go to for your new car! This is our second time gettin Michael Abu is the most exceptional salesperson. He found us the best deal and he is the guy to go to for your new car! This is our second time getting a car from him and each and every time was just a breeze. Michael is reliable and extremely professional at what he does. Definitely recommend going to Biener Audi and going straight to Michael Abu for the most unbelievable service. More
by Nicole07
Employees Worked With
Michael Abu
January 25, 2020
Great experience (again)!! It's our third car from Marc Rubin and the Biener Audi team. It's always a straightforward and pleasant experience. Communication is very good from st It's our third car from Marc Rubin and the Biener Audi team. It's always a straightforward and pleasant experience. Communication is very good from start to finish. I would recommend them to anyone looking for a new or used Audi. Thank you Biener Audi! More
by andrew
January 23, 2020
They are very friendly, professional and know how to handle the situation. They explain what will be done and afterwards explain what was done and if there should be any concerns handle the situation. They explain what will be done and afterwards explain what was done and if there should be any concerns More
by RHASY
January 22, 2020
Professional and caring Took my car on time. Did the necessary work and returned my car clean and explained all work done. Had my loaner vehicle ready for me to use while min Took my car on time. Did the necessary work and returned my car clean and explained all work done. Had my loaner vehicle ready for me to use while mine was being serviced. More
by pvbuccilli
Employees Worked With
Johnathan Pizzo, Jessica Baldwin
January 21, 2020
The service was great a very professional attitude, the service Writer Mat took care of all my Concernsand made sure that my problems were taken care of. Thank you agat for the best Audi dealerships on Lon service Writer Mat took care of all my Concernsand made sure that my problems were taken care of. Thank you agat for the best Audi dealerships on Long Island More
by J48cr uiser
Employees Worked With
January 14, 2020
I was greeted immediately, the salesman Jimmy was great and the finance manager was fair and helpful. I will only purchase my vehicles from Biener going forward. Knowing that buying a vehicle isn’t the sm and the finance manager was fair and helpful. I will only purchase my vehicles from Biener going forward. Knowing that buying a vehicle isn’t the smartest investment you could make l, but still feeling like you made a good sound decision by shopping at Biener Audi put me at ease. More
by D. Elms
Employees Worked With
Jimmy Choo Was my salesmen , Brian Paige
January 12, 2020
Great Leasing Experience This was my second time leasing a car from Biener Audi and each time was a great experience. Michael Abu was excellent to work with. This was my second time leasing a car from Biener Audi and each time was a great experience. Michael Abu was excellent to work with. More
by msac
January 10, 2020
Always a pleasant experience at my Audi dealer. Staff is professional yet warm & friendly. We have been leasing Audi’s for six years- that says it all!! professional yet warm & friendly. We have been leasing Audi’s for six years- that says it all!! More
by JNTT
Employees Worked With
Mike Firouztale
January 08, 2020
First rate Our entire experience was exceptional. We traded in a 10yr old A4 (that we purchased from Biener) and picked up a 2020 Q3, which is great. The trans Our entire experience was exceptional. We traded in a 10yr old A4 (that we purchased from Biener) and picked up a 2020 Q3, which is great. The transaction was seamless. More
by Robare
Employees Worked With
Rich Pizzo, Ed Glicksman, Brian Paige
January 07, 2020
I went early in the morning to pick up my brand new car and they already had it waiting for me in the lot. Great and fast service, very kind people and they already had it waiting for me in the lot. Great and fast service, very kind people More
by Fiona
Employees Worked With
