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Audi Great Neck

Great Neck, NY

4.7
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,455 reviews

August 08, 2020

Inspection Sticker Eye Sore I came to this dealership in need of NYS inspection and a host of other basic services. As a first time customer, I will say the rep I worked with was More

by audiguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 15, 2020 -

Audi Great Neck responded

Hello and thank you for your review. We do understand the current conditions of COVID-19 and we are looking into expanding our seating, including outdoor seating. I do apologize for the sticker placement. We would be happy to reinspect the car at no charge and place the sticker correctly. Thank you again for the review as we always look to improve. -Michael Dolce, Service Director

August 04, 2020

Always professional, Always caring, Always accommodating Jonathan Pizzo always makes my service experience so easy and painless. He treats me with utmost respect while still being cordial and friendly. He sa More

by snoshoo100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Pizzo, Rich Pizzo
Aug 06, 2020 -

Audi Great Neck responded

Thank you!

July 30, 2020

Was a very satisfactory experience From the minute I spoke with Mike Firouztale I felt I was in good hands. When I met with him it took less time to select my Audi than it would h More

by cgornell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Firouztale, Brian Paige, Jessica Baldwin
Jul 30, 2020 -

Audi Great Neck responded

Thank you!

July 29, 2020

As always the service dept at Biener was professional courteous and took care of all my concerns Jessica kept me up dated with texts as to when the car would be ready and what it was going to cost. More

by Dee21088
Recommend Dealer
Yes
Employees Worked With
Jessica Baldwin
Jul 30, 2020 -

Audi Great Neck responded

Thank you!

July 12, 2020

Timely and courteous I really felt that both the salesman and the service department were interested in my problem and made sure that I was satisfied. I waited in the ser More

by Audigirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Pizzo, Ed Glicksman
Jul 13, 2020 -

Audi Great Neck responded

Thank you!

July 12, 2020

The Service desk is very attentive and professional. From the friendly greeting through completion of the work the service desk demonstrated a real concern for your needs. Communication was excellent More

by artleibowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pizzo, Jessica Baldwin
Jul 13, 2020 -

Audi Great Neck responded

Thank you!

July 10, 2020

Terrific. All went well. Excellent experience. Lauren helped us at delivery. She knew the car perfectly. I always recommend Biener to my friends for an Audi. Great service, gr More

by arfy1043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Pizzo, Lauren Lewis-Simmons
Jul 11, 2020 -

Audi Great Neck responded

Thank you!

July 05, 2020

Surpassed my expectations, my vehicle was ready before the time I was told. Waiting room had cold water and very clean. The Bathroom was also very clean and safe. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Receptionist is AWESOME !!!!, Charles Graf, Jessica Baldwin
Jul 06, 2020 -

Audi Great Neck responded

Thank you!!

July 01, 2020

excellent review Lauren Lewis - Simmons is a pleasure to work with. She is patient, knowledgable, and easy to work with. i would highly reccomend her . Thank you. More

by slevitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Lewis-Simmons, Brian Paige
Jul 06, 2020 -

Audi Great Neck responded

Thank you!

June 29, 2020

Biener provides excellent service, as usual. Their sales team is excellent and are extremely knowledgeable and helpful. I have used Beiner for years and plan to continue using them. More

by bbernst1
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Baldwin
Jun 29, 2020 -

Audi Great Neck responded

Thank you!

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