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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
September 01, 2020
Biener Audi is a pleasure to work with. Both the initial purchase, and follow up service appointments were amazingly efficient. I would highly recommend this dealership. purchase, and follow up service appointments were amazingly efficient. I would highly recommend this dealership. More
by rguarrera
Employees Worked With
Other Employees :
Charles Graf, Brian Paige, Jessica Baldwin
August 31, 2020
Don't know anyone else who would personally drive across state lines to get me the car I want. He's incredible! Joe is THE BEST in the business hands down! state lines to get me the car I want. He's incredible! Joe is THE BEST in the business hands down! More
by drb777
Employees Worked With
August 27, 2020
Matt has been so helpful and goes out of his way for me every time! The staff is always so accommodating and I always look forward to my visits! every time! The staff is always so accommodating and I always look forward to my visits! More
by ddellilo528
Employees Worked With
August 26, 2020
First time I used the car pick up option at my house to get my car serviced and it worked out very well. Been a customer for years and everyone who I deal with always makes me feel like a preferred custome get my car serviced and it worked out very well. Been a customer for years and everyone who I deal with always makes me feel like a preferred customer. More
by jcrescenzo2020
Employees Worked With
August 25, 2020
Efficient, attentive staff made sure my issue (and all recalls) where properly taken care of. Service area is clean and well staffed. Service performed in time promised and at the price quoted. recalls) where properly taken care of. Service area is clean and well staffed. Service performed in time promised and at the price quoted. More
by azsilver
Employees Worked With
August 24, 2020
Been leading cars from Beiner for over 20 years. Great service. If not completely satisfied would have left years ago. Masochism not one of my character traits. service. If not completely satisfied would have left years ago. Masochism not one of my character traits. More
by shapgary
August 21, 2020
Whenever I am at Biener Audi I receive the highest level of customer service. The staff are all extremely friendly and efficient. I appreciate their help. of customer service. The staff are all extremely friendly and efficient. I appreciate their help. More
by Ericstratton
Employees Worked With
August 20, 2020
Great service. One small complaint...long wait to get car back once it was done...waited almost 20 minutes for it to appear from the shop back once it was done...waited almost 20 minutes for it to appear from the shop More
by Arene1
August 19, 2020
Stephanie is rude and condescending in her emails. She should be a bit more professional. First impressions are everything. I have taken my business elsewhere. should be a bit more professional. First impressions are everything. I have taken my business elsewhere. More
by sq8
Employees Worked With
August 16, 2020
From scheduling to return the dealership is totally outstanding and perfected by our long time service consultant Matt Weston. Matt truly cares about our vehicle and our use of it. He always takes care outstanding and perfected by our long time service consultant Matt Weston. Matt truly cares about our vehicle and our use of it. He always takes care to make our experience run smoothly. More
by Realjpa
Employees Worked With
