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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
November 24, 2020
Very easy experience. I was kept updated on the progress as I waited and my car was ready earlier than expected. Excellent service. Thank you. as I waited and my car was ready earlier than expected. Excellent service. Thank you. More
by et929
November 23, 2020
I will not type 25 words.-this is extremely very annoying five stars in all categories are worth more that what you are are requiring UNCLE KARL annoying five stars in all categories are worth more that what you are are requiring UNCLE KARL More
by UNCLE KARL
Employees Worked With
November 17, 2020
My service visit was handled by Jon Pizzo. He is very knowledgeable and professional. He met me as soon as I drove up and he kept me informed through out the service. He answered all my questions and too knowledgeable and professional. He met me as soon as I drove up and he kept me informed through out the service. He answered all my questions and took the time to explain what was being done. I really appreciated that. When customer service is this excellent it shows the pride he takes in doing his job and that is a great reflection on the company he works for More
by Ace
Employees Worked With
Jonthan Pizzo
November 13, 2020
process is fast and easy and customers needs are anticipated. Please do not make me to type 25 words.-this is very annoying and not customer ferindly anticipated. Please do not make me to type 25 words.-this is very annoying and not customer ferindly More
by imoyseyenko1
November 12, 2020
I'm using this customer service over 15 years! Jon & I'm using this customer service over 15 years! Jon & Matt are the super care takers the minute you got in. very helpful keep you informed outstand I'm using this customer service over 15 years! Jon & Matt are the super care takers the minute you got in. very helpful keep you informed outstanding service. More
by gbrummer
November 06, 2020
Matt Weston has been my adviser for many years , he has been very helpful when i come in for service..Matt keeps me informed of the progress and explains any problems that arise. Matt is very understanding been very helpful when i come in for service..Matt keeps me informed of the progress and explains any problems that arise. Matt is very understanding, GREAT ADVISER! More
by hmason1635
Employees Worked With
October 29, 2020
A truly awesome customer service experience from a NY Audi dealer. There was no haggling, additional service gimmicks and I would 100% recommend Beiner Audi. Audi dealer. There was no haggling, additional service gimmicks and I would 100% recommend Beiner Audi. More
by Robaldeo226
Employees Worked With
October 28, 2020
Michael was great to work with. Quick transaction with no pain. He provided a very high quality of customer service. Will likely lease from Biener again. pain. He provided a very high quality of customer service. Will likely lease from Biener again. More
by Joe
October 26, 2020
The entire team at Beiner Audi is extremely professional. Could not have a better experience. George Faccio was informative as well pleasant to deal with. Could not have a better experience. George Faccio was informative as well pleasant to deal with. More
by jd
Employees Worked With
October 25, 2020
Currently on my fifth Audi acquired from Biener. I have been coming to this dealership for years. Great service and reliability keeps me coming back. been coming to this dealership for years. Great service and reliability keeps me coming back. More
by rohit
Employees Worked With
Jon Pizzo
