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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
July 14, 2021
Best service department I ever experienced and I have many Hi End brand cars Great great great great great great great great great great great great many Hi End brand cars Great great great great great great great great great great great great More
by vincentfattizzi
July 12, 2021
Whatever you do, DON’T go to a guy named Leonardo. Very unprofessional, the whole time he did nothing but avoid the questions we wanted answers to, lie, and lose his temper by throwing a water bottle and s unprofessional, the whole time he did nothing but avoid the questions we wanted answers to, lie, and lose his temper by throwing a water bottle and storming out the room. We asked him for the monthly rate of the car for 2 whole hours and he never gave us the answer but was already trying to put the car under our insurance. Have never felt more disappointed and upset in my life worst salesman ever. More
by Eduardo
Employees Worked With
Leonardo
July 08, 2021
Outstanding service from top down. We are out of town and Biener has made things seamless for us. Efficient servicing of the Q8 as well! Biener has made things seamless for us. Efficient servicing of the Q8 as well! More
by Neilsk
July 06, 2021
I've purchased 13 cars from them over the past 30 years - that should say it all - best service - best people - best pricing - best communication - just The BEST that should say it all - best service - best people - best pricing - best communication - just The BEST More
by Happy camper
Employees Worked With
Other Employees :
Rich Pizzo, Ed Glicksman, Leo Menuzzo, Steve Garrett, Jessica Baldwin
June 17, 2021
They always go above and beyond at Beiner. I have leased 3 cars here and had 4 of my Audis serviced here. Grateful for the amazing customer service. 3 cars here and had 4 of my Audis serviced here. Grateful for the amazing customer service. More
by Dstrain
Employees Worked With
Other Employees :
Michael Abu, Charles Graf, Jessica Baldwin
June 10, 2021
I have never purchased a vehicle with such ease. I believe I did well concerning all aspects meaning price, finance rate, and trade in price. MikeF. was a fantastic person to deal with and I could not believe I did well concerning all aspects meaning price, finance rate, and trade in price. MikeF. was a fantastic person to deal with and I could not have been treated better by everyone involved. It was a great buying experience. More
by logometerman
Employees Worked With
Mike Firouztale
May 27, 2021
Great price right from the start, without having to “check with my manager “. Marc and Drew were true professionals and I will be returning for my next Audi. “check with my manager “. Marc and Drew were true professionals and I will be returning for my next Audi. More
by Mike D
May 18, 2021
Jessica is simply the nicest most professional person! She makes the whole service experience a pleasure! I am a long time customer at this dealership She makes the whole service experience a pleasure! I am a long time customer at this dealership More
by realblonde
Employees Worked With
Jessica Baldwin
