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Audi Great Neck

Great Neck, NY

4.7
1,454 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,454 reviews

April 05, 2024

Professional, efficient, customer-oriented, clean service area/office, very organized, great service pre-drop-off, during- and after the car is serviced. Grace Lim is a powerhouse, she demonstrates all of th More

by Remco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Apr 08, 2024 -

Audi Great Neck responded

Thank you for your glowing review! We strive to provide professional and efficient service to all our customers. We appreciate your feedback and look forward to serving you again.

April 02, 2024

I made the appointment same day and was in and out in no time... Was very pleased. More

by vans757
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Christina
Apr 03, 2024 -

Audi Great Neck responded

Thank you so much for sharing your positive experience with us! We appreciate your feedback and hope to see you again soon!

March 30, 2024

Jeremy and Amrit are great! The car wasn’t ready bc of a faulty trigger so they fixed it More

by sabrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amrit
Apr 01, 2024 -

Audi Great Neck responded

Hi Sabrina, thank you for sharing your positive experience with Jeremy and Amrit! If you ever have any more feedback or questions, feel free to reach out. We appreciate your support!

March 29, 2024

My advisor, Grace Lim, went beyond the call of duty to have my car repaired before I left town for a vacation. While that is normal, some of my repair was conducted offsite. She was able to get the offsi More

by centuryny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Apr 01, 2024 -

Audi Great Neck responded

Thank you for sharing your positive experience with Grace! We are glad we could expedite the offsite part and complete the repairs in a timely manner. Thank you for choosing us!

March 29, 2024

Trust the Bad Reviews & Beware! Lloyd & I agreed to a $500 discount on a $81,990 car out the door with no addition fees (taxes & title excluded). I received the paperwork and they a More

by ASKBROKERMARK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ali & Lloyd, Leo Menuzzo
Apr 01, 2024 -

Audi Great Neck responded

We apologize for any confusion regarding the pricing and fees. Our team asks you to please reach out to our sales manager Ali at 516-466-6400 ext 390. We are committed to resolving this and making things right. We look forward to speaking with you.

March 27, 2024

Their service department is great the people that work there is always nice and respectful and very helpful. They always take good care of me when I come in for service my vehicle. More

by dacevedo1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Audi Great Neck responded

Thank you so much for your kind words about our service department! We appreciate your feedback and look forward to serving you again in the future.

March 23, 2024

Great Dealership! No complaints here. Sales, Service and parts are all great. Making and/or modifying an appointment was effortless. More

by aalgerio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Audi Great Neck responded

Thank you for the wonderful feedback! We appreciate your business and look forward to serving you again in the future.

March 16, 2024

The service was finished as told by the service advisor. Very friendly service advisor and comfortable waiting lounge. More

by dannymei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Mar 18, 2024 -

Audi Great Neck responded

Hi Danny, thank you for taking the time to share your positive experience with us! We appreciate your feedback and look forward to serving you again in the future.

March 15, 2024

Excellent experience Jeremy De Jesus was exceptional in explaining and was very informative about everything. More

by isak_boruhov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Audi Great Neck responded

Thank you for sharing your experience with us! We're thrilled to hear that Jeremy provided you with exceptional service and valuable information.

March 15, 2024

Great customer service, all the staff is very knowledgeable and keeps you informed every step of the way. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Audi Great Neck responded

Sarah, thank you for taking the time to share your positive experience with us! We appreciate your kind words and look forward to serving you again in the future.

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