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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
September 16, 2021
Great service Jeremy treats you like family and makes you feel at home great job. feel at home great job. More
by Dj19coach
September 12, 2021
Always pleasant… always efficient … easy to make an appointment… easy to understand…got the job done! Happy to do business with you… wish I could lease my cars thru you but you are not competitive… liv appointment… easy to understand…got the job done! Happy to do business with you… wish I could lease my cars thru you but you are not competitive… live in nyc, play golf in LI and lease my audi in NJ More
by dwick423
Employees Worked With
Ali
August 31, 2021
Fast efficient professional friendly service . I asked for a ride to take me home and to pick me up afterwards after the service was performed. All done perfectly efficiently and without fuss. for a ride to take me home and to pick me up afterwards after the service was performed. All done perfectly efficiently and without fuss. More
by Arerides11
August 28, 2021
Very professional and efficient. Would advise all Long Island residents to visit this center for service and sales. It was an extremely extraordinary service. Thank you Island residents to visit this center for service and sales. It was an extremely extraordinary service. Thank you More
by samiseahat
Employees Worked With
August 18, 2021
Biener is a family owned, class act business. I only have the best things to say about the way they treat their customers like family, truly! Wouldn’t go anywhere else! the best things to say about the way they treat their customers like family, truly! Wouldn’t go anywhere else! More
by nicole p
August 12, 2021
Jeremy DeJesus is the best. I have been dealing with him for so many years and everytime I come for service, he really take good care of my car. for so many years and everytime I come for service, he really take good care of my car. More
by Silvaj
Employees Worked With
August 10, 2021
outstanding!! my 2nd audi from there best sales and service team ever .... service team ever .... More
by Vishalkalloo
Employees Worked With
Other Employees :
Rich Pizzo, Leo Menuzzo, Charles Graf, Steve Garrett, Kevin Silva
August 09, 2021
I’m very disappointed with the service. I did full service on end of June, 2021 & came for inspection sticker. After making an appointment I had to wait almost 3 hours and I’m told inspection is not service on end of June, 2021 & came for inspection sticker. After making an appointment I had to wait almost 3 hours and I’m told inspection is not passed that I will have to drive at least 60 miles because they reset something but I got this car zero mileage in December 2019. It’s unbelievable & I will have to waste again another 2 or 3 hours again & I’m told that they are not even sure if the inspection will pass but only one good thing is that I’m happy that at least Christina understood my concerns but no one else even care. She had been going around & asking few service technicians to find out the problem. It’s ridiculous. I’m not happy at all. More
by gbhuiyan
Employees Worked With
Christina Gellemayer
August 04, 2021
Suburb follow through. Jessica in the service department is a gem. Absolutely would recommend this dealer and have. is a gem. Absolutely would recommend this dealer and have. More
by Nelson T
July 28, 2021
This time was exactly what I’ve come to expect from the service team at Biener. Great service from knowledge people. Always a great experience service team at Biener. Great service from knowledge people. Always a great experience More
by Reits313
