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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
January 28, 2022
Prompt, professional, and friendly service is absolutely the most important reason why I chose Biener to have my car leases. the most important reason why I chose Biener to have my car leases. More
by Myeung511
January 16, 2022
Mohamned was very service oriented and keep me up-to-date step-by-step on every detail being done on the car he went above and beyond to repair items that I was not even aware of step-by-step on every detail being done on the car he went above and beyond to repair items that I was not even aware of More
by Strongestman13
Employees Worked With
Mohammed
January 10, 2022
Mike Firouztale is one of the best salesmen I have ever had. He was quick, efficient, and trustworthy. I recommend him to anyone who wants a great car experience. had. He was quick, efficient, and trustworthy. I recommend him to anyone who wants a great car experience. More
by Nicole C
Employees Worked With
Mike Firouztale
January 04, 2022
This is truly the best dealership we have ever been to. Everyone is professional and caring and a pleasure to deal with. The service is amazing and it is always efficient and thorough. We are so happy t Everyone is professional and caring and a pleasure to deal with. The service is amazing and it is always efficient and thorough. We are so happy to be able to feel totally confident and always are given outstanding service. More
by msrothman
Employees Worked With
January 03, 2022
They were great top to bottom, understood I was crunched for time, told me how long it was going to take and got me out on time. for time, told me how long it was going to take and got me out on time. More
by davidb
January 01, 2022
Mike F is the only person I’ll ever buy a car from! He’s Exceptional Exceptional More
by Kgannon22
December 21, 2021
staff who met me when I pulled my car in for service was courteous. courteous and cordial consultant at the service desk. my request was handled efficiently. and competently. courteous. courteous and cordial consultant at the service desk. my request was handled efficiently. and competently. More
by maureenehoyte
Employees Worked With
Mustafa
December 19, 2021
Everyone is competent, listens, efficient. Highly recommend Biener Audi service. Best car service around. Also, willing to accommodate you in a pinch. recommend Biener Audi service. Best car service around. Also, willing to accommodate you in a pinch. More
by Drcyndi
Employees Worked With
Other Employees :
Matt Weston , Charles Graf, Jessica Baldwin
December 14, 2021
My experience has been always great service, efficient and well done a very simple combination which makes it easy to come back if needed. My service advisor Matt Weston is always responsive, courteous an and well done a very simple combination which makes it easy to come back if needed. My service advisor Matt Weston is always responsive, courteous and knows the cars that they service. All around Having any car Brand is as good as the service it provides after you buy it. Biener Audi - Service wins high Marks! great job. Thanks Matt and the entire Service team! Keep up the good work. More
by Frank.Dalesio
Employees Worked With
