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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
May 31, 2022
Walked in already knowing which car I wanted to pay cash for and they had one to test drive. Memorial Day Weekend. Dealership was dead. Salesman meets us. We wanted the Q7 Prestige line. Didn't like the for and they had one to test drive. Memorial Day Weekend. Dealership was dead. Salesman meets us. We wanted the Q7 Prestige line. Didn't like the color they had but was willing to wait. While we waited for the Q7 to be brought around the salesman said This will be $2000 above MSRP and I said well we won't pay that, he said, "well then you won't be buying at Biener and there's no reason to test drive the car". Really? Audi should be concerned. We are a BMW family but loved what we saw at a different Audi. Were ready to buy that day for the right color. And this is how your salesman acts? Stay away from Biener. More
by speedyrn
Employees Worked With
May 26, 2022
A,ways efficient, kind and informative. Excellent service. Communication with service dept was excellent and I was most appreciative for a loaner. I loved it in fact. Excellent service. Communication with service dept was excellent and I was most appreciative for a loaner. I loved it in fact. More
by andeelkay
Employees Worked With
May 25, 2022
Professional, polite, and efficient. Great experience at Biener Audi. I wouldn't go anywhere else. Great experience at Biener Audi. I wouldn't go anywhere else. More
by Anthony.viskovich
May 22, 2022
Kudos to service department. Exceptional experience as always. Never fails to satisfy. Especially Jeremy De Jesus Exceptional experience as always. Never fails to satisfy. Especially Jeremy De Jesus More
by mikhael4444
Employees Worked With
May 22, 2022
Jeremy is a consummate professional. He went above and beyond to make my already difficult situation 1000x better. His energy and customer service was above and beyond. He went above and beyond to make my already difficult situation 1000x better. His energy and customer service was above and beyond. More
by Twgary
Employees Worked With
May 22, 2022
Such a great place to get your car serviced! Work was done to perfection. A relaxing wait in the very nice lounge with choice of coffee's, even hot chocolate and bagels too! VIP treatment all th Work was done to perfection. A relaxing wait in the very nice lounge with choice of coffee's, even hot chocolate and bagels too! VIP treatment all the way. Had a beautifully washed car when it was done. Never have I been to a better place! More
by melodiekitton
Employees Worked With
Mustafa Karimbaksh in the service department took care was as nice as can be and explained everything!
May 21, 2022
Service department although very busy is always friendly, professional and provide updates on service as needed or requested. professional and provide updates on service as needed or requested. More
by clare w
Employees Worked With
May 20, 2022
Great service! Will definitely come back again and recommended to friends. Great service! Will definitely come back again and recommended to friends. Will definitely come back again and recommended to friends. Great service! Will definitely come back again and recommended to friends. More
by Ahmad
