Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,455 reviews
August 03, 2022
As always the facility is super clean, The service staff are efficient, professional, timely. I'm always satisfied whern i leave there. are efficient, professional, timely. I'm always satisfied whern i leave there. More
by cp2e
Employees Worked With
August 02, 2022
as a very long time Biener customer-they never fail to amaze me. their service, and Matt -could not be better or more accommodating. I would never use another audi dealership and started when there was on amaze me. their service, and Matt -could not be better or more accommodating. I would never use another audi dealership and started when there was one 5 minutes from my house but... let's just say "Biener won me over".... about 7 Audis since the first and both my son's have Audi's from Biener as well (and one son lives in the city ,not on Long Island)- they are absolutely THE BEST (Matt, are you listening?)....I am thoroughly bonded and the service dept is the reason!!! More
by betty
Employees Worked With
July 28, 2022
Thank you. My appointment was set up so that I could have a loaner. The car was serviced and is in excellent condition ( GO AUDI). I am a loyal customer since 2 My appointment was set up so that I could have a loaner. The car was serviced and is in excellent condition ( GO AUDI). I am a loyal customer since 2011 and appreciate the fine service and wonderful car. More
by res5137
Employees Worked With
Grace Lim
July 22, 2022
DROPPED OF MY 2021 R8 FOR SERVICE AND MATT WESTON DID AN EXCEPTIONAL JOB ,WILL VISIT THIS DEALERSHIP AGAIN SOON EXCEPTIONAL JOB ,WILL VISIT THIS DEALERSHIP AGAIN SOON More
by LISC
Employees Worked With
July 20, 2022
Always exceptional service. Fast, efficient, courteous and accommodating. Staff knowledgeable, helpful and make you feel welcomed each time. Fast, efficient, courteous and accommodating. Staff knowledgeable, helpful and make you feel welcomed each time. More
by Tviktoria
July 20, 2022
GREAT SERVICE, I dropped off my car and keys in the dropbox morning of service. Also received a complimentary ride back to Biener Audi, very helpful~ dropbox morning of service. Also received a complimentary ride back to Biener Audi, very helpful~ More
by Christine
Employees Worked With
July 20, 2022
The service was quick, easy and friendly. They made things easy for this visit. Appreciate it. They made things easy for this visit. Appreciate it. More
by SL
Employees Worked With
