Audi Great Neck

Very professional service from the moment i entered to the moment I left. Andrew kept me informed on progress of service. I was very happy with the service. the moment I left. Andrew kept me informed on progress of service. I was very happy with the service. More

They are the best dealership and service department. That’s why we have leased 10 cars from them over the years. That’s why we have leased 10 cars from them over the years. More

I literally cant express how incredible of an experience this was. I was coming from a dealership that I put a deposit down for the same car and they just drop the ball over and over again so I asked for a this was. I was coming from a dealership that I put a deposit down for the same car and they just drop the ball over and over again so I asked for a refund the day I spoke to Michael. Straight forward did what the other dealership couldnt do in 13 days(when I left deposit) in 24-48 hours. I was literally in my new car in 24 hours. I Came from philly and asked for speed so I don’t have to sit in traffic on way back. In less than an hour I was leaving the dealership. Haven't had this type of experience in a while. I am someone who purchases a lot of cars. These guys at Biener get it, GET THE SALE DONE and show exceptional customer service. Michael probably one of the best salesmen ive ever dealt with. More

Awesome service. They got the best mechanics in town. Matt was very helpful. I would recommend everyone to go there and take advantage of their good service. I would g They got the best mechanics in town. Matt was very helpful. I would recommend everyone to go there and take advantage of their good service. I would give them 10 stars if I could. Thanks Matt. More

Competent,courteous and efficient staff. Loaner was ready, no wait. Mustafa was professional, friendly and clearly explained what was done to my car. Loaner was ready, no wait. Mustafa was professional, friendly and clearly explained what was done to my car. More

My service provider was great. Too many customers waiting at same time and very hectic. Too many customers waiting at same time and very hectic. More

Andy worked very quickly to check me in and check my out for regular maintenance. There was an issue with my tire and we couldn’t find the leak and to keep me safe on the roads, Audi just replaced and gave for regular maintenance. There was an issue with my tire and we couldn’t find the leak and to keep me safe on the roads, Audi just replaced and gave me a new tire! Get the tire package, its well worth it. There are comfortable areas in the service facility so I was able to work away from the office. There was an area for water and coffee, anything to make you comfy while you wait. The staff were super friendly and greeted you through out the visit. I was able to get breakfast from a diner walking distance recommended by Andy. Biener Audi takes good care of you, from purchase to service appointments! More

good service, provided transportation as well, waiting area has beverage and light snacks, overall good experience thank you! area has beverage and light snacks, overall good experience thank you! More

I think the dealership provides friendly, knowledgeable competent service. I usually deal with Matt Weston and he is terrific. This time I dealt with Andre and he was very helpful. Great service and competent service. I usually deal with Matt Weston and he is terrific. This time I dealt with Andre and he was very helpful. Great service and great people who want to be of assistance. More

Prompt, courteous quality service with a terrific assigned consultant. Grace was the best. Would have like a loaner, but service was quick. assigned consultant. Grace was the best. Would have like a loaner, but service was quick. More