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Audi Great Neck

Great Neck, NY

4.7
1,454 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,454 reviews

April 28, 2024

Very professional timely clean waiting room pleasant experience overall I felt like I was important to them More

by Patrick.speelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Audi Great Neck responded

Patrick, thank you so much for taking the time to share your experience with us! Your feedback is extremely valuable to us, and we look forward to serving you again in the future.

April 27, 2024

Good customer service &. Very friendly people 👍🏻👍🏻👍🏻 great environment to be in with good very good More

by ceballos.miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace lim
Apr 29, 2024 -

Audi Great Neck responded

We are thrilled to hear about your positive experience! Thank you for taking the time to share your feedback. We look forward to welcoming you back soon!

April 25, 2024

I always deal with Matt. He’s such a nice guy!! I never get a headache lol i go in, drop off the car and he texts me when it’s done. If something is quirky or i can’t work so More

by Aconniff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Audi Great Neck responded

Thank you for sharing your positive experience with Matt! We're glad to hear that you find our service stress-free and helpful. We strive to provide top-notch customer service, and we look forward to seeing you again in the future.

April 24, 2024

Very courteous and professional. The entire team is a pleasure to deal with. From the greeters when you first pull into the garage to check in staff to the technicians all work to More

by Marg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa
Apr 25, 2024 -

Audi Great Neck responded

We are thrilled to hear about your positive experience with our team. Providing excellent customer service is always our top priority, and we are glad that you felt welcomed and well taken care of during your visit. We look forward to serving you again in the future!

April 23, 2024

Matt Weston is very knowledgable and professional. The work performed was high quality. The waiting area is very clean. More

by mariod66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Audi Great Neck responded

Hi Mario, thank you for your kind words and positive feedback on Matt Weston's service! We appreciate your support and hope to see you again soon!

April 22, 2024

Very helpful as always, good communication and service area is exceptionally clean, very nice environment to leave your car. More

by MSALERNO2
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Hellemeyer
Apr 23, 2024 -

Audi Great Neck responded

Thank you for your kind words! We appreciate your feedback and look forward to serving you again in the future.

April 15, 2024

Exceptional, as usual. thank you Mustafa for great service. will recommend to friend and others. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breene Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Abu, Leo Menuzzo
Apr 16, 2024 -

Audi Great Neck responded

Hi Ed, thank you for the kind words and recommendation! We truly appreciate your support and look forward to serving you again in the future.

April 12, 2024

Customers return because of the people. Jeremy is always exceptional. The Customer waiting area can use some attention. It would be good to see some water and snacks. Also, maybe some pr More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Audi Great Neck responded

Hi Bruce! Thank you for your feedback and for recognizing Jeremy's exceptional service. Your input is invaluable to us as we strive to create the best experience for our customers.

April 10, 2024

Jeremy always is right n top of things. ..Your loaner is always there The time you are told your car is ready More

by GSila
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Audi Great Neck responded

Thank you so much for your kind words and for taking the time to share your experience with us. We appreciate your feedback and look forward to serving you again.

April 06, 2024

Professional, expedient, friendly and extremely cooperative. Jeremy is an all pro in addition to being pleasant and efficient More

by theluddites
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Audi Great Neck responded

Thank you so much for your kind words! We are thrilled to hear that Jeremy provided you with a professional, expedient, friendly, and cooperative experience. We look forward to serving you again in the future!

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