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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
September 18, 2022
As always treated with respect. Service done in a timely manner. Appreciate coming here too Service done in a timely manner. Appreciate coming here too More
by Despo
Employees Worked With
September 17, 2022
The Bieber staff and my treatment by them were excellent. My only complaint – ridiculous pricing for a “normal” service visit with not one item to repair – $1,500-ish! My only complaint – ridiculous pricing for a “normal” service visit with not one item to repair – $1,500-ish! More
by barry
Employees Worked With
Female service advisor
September 12, 2022
very good service department ok ok ok ok ok ok o ok ok ok o ko k o k o ko k o k More
by ecreces
Employees Worked With
September 10, 2022
Biener is a top shelf service provider. From start to finish the experience was exceptional. It was easy to make the appointment and then I waited in a very comfortable waiting room with Wi From start to finish the experience was exceptional. It was easy to make the appointment and then I waited in a very comfortable waiting room with WiFi so I could work while my car was serviced. The time was quick and I was on my way with a smile. More
by Realjpa
September 09, 2022
Amazing service, kept me up to date on process, very helpful in all respects and in and out quickly. helpful in all respects and in and out quickly. More
by mah300
Employees Worked With
September 08, 2022
I had great experience, Mostafa in service took great care of my Q5, very professional . care of my Q5, very professional . More
by service
September 04, 2022
Matt Weston took great care of my Audi A5. He walked me through the whole process of repairing my car. He walked me through the whole process of repairing my car. More
by ralphbraunschweig
Employees Worked With
August 30, 2022
The service representative was very helpful and knew what to do. He was nice to talk to. However the wait time was more than 3 hours. Definitely this should be looked and mproved!!! to do. He was nice to talk to. However the wait time was more than 3 hours. Definitely this should be looked and mproved!!! More
by eugene
Employees Worked With
August 29, 2022
I had a terrific experience. Matt, checked me in and was friendly, very thorough and kept to the estimated schedule. Also, I loved getting a video of the work that was done whic Matt, checked me in and was friendly, very thorough and kept to the estimated schedule. Also, I loved getting a video of the work that was done which was very helpful and made pick up very easy. The loaner car process was also very easy. More
by susanarnowitz
