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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
October 14, 2022
Your staff did an excellent job. They were very professional, courteous, and friendly. Jeremy should be highly commended. His service to the customer is very impressive. Also, Wil They were very professional, courteous, and friendly. Jeremy should be highly commended. His service to the customer is very impressive. Also, Willie was a gentleman and courteous as well and should be commende. More
by PETROSTAK
Employees Worked With
October 14, 2022
The staff was very accommodating and courteous. Pricing could be more competitive. If pricing was more competitive would use the dealership service on a regular basis. Pricing could be more competitive. If pricing was more competitive would use the dealership service on a regular basis. More
by Joe
Employees Worked With
did not write down the representatives name
October 11, 2022
It was a pleasure dealing with Biener Audi. They took care of all of my requests for service on my 2021 Q7 thank you again They took care of all of my requests for service on my 2021 Q7 thank you again More
by shess
October 08, 2022
great service thanks for your help. more words bc of u annoying 15 word minimum more words bc of u annoying 15 word minimum More
by lesscrappy
October 04, 2022
The newly implemented procedures this year is much better than that of previous years. Great improvement. than that of previous years. Great improvement. More
by wcheung
October 03, 2022
I was very satisfied. Exceptional work and professionalism with all employees at Biener Audi. Thank you! Exceptional work and professionalism with all employees at Biener Audi. Thank you! More
by taniacaban
September 23, 2022
Purchased an A5 from Mike in 2019 and process went well. Returned as a repeat customer in 2022 to purchase a Q4 etron. Was told I could order a car in Jan of 2022 and deposit taken. Car was never ordered an Returned as a repeat customer in 2022 to purchase a Q4 etron. Was told I could order a car in Jan of 2022 and deposit taken. Car was never ordered and when allocations began Mike and the dealership refused to order a car. Proceeded to tell me all non order cars would be sold at 5k over MSRP. Since I wasn’t willing to provide the dealership with additional profit I requested my original deposit back. After over a week, multiple emails and being hung up on and disrespected by Mike my deposit was finally returned. I will never do any business with this dealership again and I recommend others do not either More
by Matt C
Employees Worked With
Mike Firouztale
