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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
January 12, 2023
Service department is all top notch. From check in to service and check out. Process with loaner car was easy as well. From check in to service and check out. Process with loaner car was easy as well. More
by Ekutner
Employees Worked With
January 07, 2023
My service advisor, Matt it’s amazing gets everything done every time. I’m at the dealership in a timely manner. Great service ! done every time. I’m at the dealership in a timely manner. Great service ! More
by heatherfreitag80
Employees Worked With
December 27, 2022
I was promised a car by Stephanie, who also made an appt for me, and was going to drive all the way to NY from CT. Thankfully I called the day before to find out MY CAR WAS SOLD LAST WEEK. I was completely for me, and was going to drive all the way to NY from CT. Thankfully I called the day before to find out MY CAR WAS SOLD LAST WEEK. I was completely blindsided by the lack of horrible customer service. Would definitely not recommend anyone work with her. More
by cb243
Employees Worked With
December 23, 2022
This is by far the best dealership and service department. They go above and beyond to make sure you are totally satisfied. Thank you department. They go above and beyond to make sure you are totally satisfied. Thank you More
by jujitsuphil
December 21, 2022
I had my 2022 Audi Q5 serviced at Biener Audi. My Service Consultant Jeremy De Jesus was excellent. He explained all of the work performed, addressed all of my questions, and completed the work My Service Consultant Jeremy De Jesus was excellent. He explained all of the work performed, addressed all of my questions, and completed the work in the time expected. Thank you! More
by Fred
Employees Worked With
December 19, 2022
The experience was excellent. I checked in, got immediate attention from my service rep. who called me when the car was ready. I checked in, got immediate attention from my service rep. who called me when the car was ready. More
by Michael
Employees Worked With
December 19, 2022
Service was great from the time I made my appointment until the time I picked my car up. Great staff. until the time I picked my car up. Great staff. More
by grock22
December 18, 2022
I was kept up on what repairs and the cost and the timing. Excellent service. timing. Excellent service. More
by cprglw
Employees Worked With
