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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
February 11, 2023
Excellent service 😊 Courteous and very professional service Totally reliable 👍👍👍👍👍👍👍👍👍👍 Customer service is always great. Conveniently located service Totally reliable 👍👍👍👍👍👍👍👍👍👍 Customer service is always great. Conveniently located More
by Moog511
Employees Worked With
February 04, 2023
Service techs at Biener handled, diagnosed and repaired problem quickly and professionally. Always go to Biener . problem quickly and professionally. Always go to Biener . More
by Santasia
January 28, 2023
The service department is great, I’ve leased many cars at this dealer, and never had a problem. this dealer, and never had a problem. More
by Jo
Employees Worked With
Other Employees :
Rich Pizzo, Mike Firouztale, Leo Menuzzo
January 22, 2023
All the staff I have dealt with for 20 years plus-have been outstanding. I have nothing but praise for each and everyone of rhem. been outstanding. I have nothing but praise for each and everyone of rhem. More
by Mberman
January 22, 2023
All of the Biener staff are truly exceptional. All are professional yet extremely personable and always go the extra distance to assure customer satisfaction! All are professional yet extremely personable and always go the extra distance to assure customer satisfaction! More
by DeniseBoukis
January 19, 2023
Matt has been my service advisor for almost ten years now. He's the best. Nice, honest, explains things easily. now. He's the best. Nice, honest, explains things easily. More
by Joe
January 17, 2023
Always great service. Very attentive and keep their promises. Also communicate with me. Would recommend to my friends. Very attentive and keep their promises. Also communicate with me. Would recommend to my friends. More
by Lejb
Employees Worked With
January 16, 2023
Jeremy and the Biener team takes care of customers like they are family. It is always a nice experience. they are family. It is always a nice experience. More
by Troman73
Employees Worked With
January 15, 2023
Everything about my visit was extraordinary. I did not have an appointment however I was given all the attention and care by the service staff. I did not have an appointment however I was given all the attention and care by the service staff. More
by jholcomb
