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Audi Great Neck

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.7
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,455 reviews

May 17, 2023

Excellent customer service and great communication regarding needed repairs and timelines. the staff is courteous and professional More

by k n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
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May 23, 2023 -

Audi Great Neck responded

Thank you for your kind words about the customer service and communication you experienced at Audi Great Neck. We're delighted to hear that our team provided you with excellent service and kept you well-informed about the needed repairs and timelines. We pride ourselves on maintaining clear and effective communication with our valued customers. It's wonderful to know that our staff was courteous and professional throughout your experience. We truly appreciate your feedback and the opportunity to serve you. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to providing you with exceptional service in the future.

May 16, 2023

Very accommodating, , friendly staff, proficient on the work that they do. Work is done on a timely matter More

by geracia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Hellemeyer
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May 23, 2023 -

Audi Great Neck responded

Thank you for your feedback regarding your experience at Audi Great Neck. We're delighted to hear that our staff was accommodating, friendly, and proficient in their work. We strive to provide a welcoming and efficient service environment for our customers. It's wonderful to know that the work was done in a timely manner, as we understand the importance of completing service promptly while maintaining a high level of quality. Your satisfaction is important to us, and we appreciate your recognition of our team's efforts. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you again in the future.

May 16, 2023

Matt is the best! He goes above and beyond to make sure I am very well taken care of. I cannot thank him and the entire team enough for always working hard and being More

by danielledellilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Audi Great Neck responded

Thank you for sharing your positive experience with Matt and our team at Audi Great Neck! We're thrilled to hear that Matt consistently goes above and beyond to ensure you are well taken care of. Providing exceptional service and exceeding our customers' expectations are top priorities for us. We greatly appreciate your kind words and recognition of our team's hard work. Rest assured, we'll make sure to pass along your gratitude to Matt and the rest of our team. Your satisfaction and trust are what drive us to be the best in the business. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your business and look forward to continuing to serve you with the highest level of care and service. Thank you once again for your kind words and for choosing Audi Great Neck.

May 15, 2023

Took my car on time. Service agent was very helpful and and polite. Got my car back in excellent condition. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Audi Great Neck responded

Thank you for sharing your positive experience with us at Audi Great Neck! We're pleased to hear that you had a smooth service visit, with your car being taken on time and returned to you in excellent condition. We take pride in providing helpful and polite service agents who are dedicated to ensuring a positive customer experience. It's great to know that our team was able to assist you effectively. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future.

May 14, 2023

I had an awesome experience! Jeremy was not only super knowledgable but also friendly. Also they hooked me up with a nice loaner vehicle! Highly recommend! More

by NM360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Audi Great Neck responded

That's fantastic, thank you for the kind words. We look forward to serving you again in the future!

May 14, 2023

My Audi Rep-Mustafa was exceptional. His work was above my expectations. Great Work Service Team. More

by Roundtree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa Karimbaksh
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May 17, 2023 -

Audi Great Neck responded

We're excited to hear we could exceed your expectations! Thank you for sharing, we hope to see you again soon!

May 13, 2023

Explained things to me. Very professional and spoke to me in a professional and courteous manner. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Firouztale, Leo Menuzzo
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May 17, 2023 -

Audi Great Neck responded

That's great, thank you for the kind words!

May 13, 2023

Grace Lim is a superb member of the Audi Great Neck team. In fact she is the main reason I return. She is professional, courteous and accommodating which made the experience all the better. I look forwar More

by ASA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Report | Print
May 17, 2023 -

Audi Great Neck responded

We're so happy to hear that your experience was so great! Thank you for taking the time to share with us, we really look forward serving you again soon.

May 12, 2023

Service is great and scheduling appointments is always easy. Everybody there is courteous and professional! More

by eric
Recommend Dealer
Yes
Employees Worked With
Andrew Pennachio is excellent!
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May 12, 2023 -

Audi Great Neck responded

We appreciate your kind words and are delighted to hear you had a great experience at Great Neck Audi.

May 12, 2023

Great service. Wonderful staff. Nice first time experience there. Clean & well run. See you next year More

by Cancunsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Lim
Report | Print
May 17, 2023 -

Audi Great Neck responded

Thank you for sharing, we're so happy to hear this. We look forward to serving you again.

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