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Audi Great Neck

Great Neck, NY

4.7
1,454 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,454 reviews

May 23, 2024

My Q3 2018 service is always excellent. My service advisor is always helpful.Helps me understand off my Q3 issues More

by ejose439
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Audi Great Neck responded

Thank you for sharing your positive experience! We appreciate your feedback and look forward to serving you again in the future.

May 21, 2024

Excellent customer service. Staff are friendly and Mustafa Karimbaksh is very knowledgeable and excellent advisor. More

by Jasani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa Karimbaksh
May 22, 2024 -

Audi Great Neck responded

Hi Jasani, thank you for taking the time to share your experience with us. We appreciate your kind words and look forward to serving you again in the future.

May 20, 2024

The service department always takes great care of my cars. The service representatives are efficient, prompt & couteous. More

by ymangalesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rakesh Bisnauth
May 22, 2024 -

Audi Great Neck responded

Thank you for taking the time to share your positive experience with our service department. Your satisfaction is our top priority and we look forward to serving you again soon!

May 17, 2024

Basic Service oil, inspection. Took 1.5 hours, Based on info received when booking appt,I expected 3 hours. Matt took great care with me, a true professional.He's an added reason More

by bga522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Audi Great Neck responded

Thank you for the 5-star review! We’re glad to hear that Matt and Isahah provided excellent service and made your visit smooth and efficient. We appreciate your kind words and look forward to serving you again.

May 17, 2024

All of our issues were handled professionally and with the utmost courtesy. Communications was excellent and all issues were explained to our best satisfaction More

by mbrandell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
May 21, 2024 -

Audi Great Neck responded

Thank you for sharing your experience with us! Clear communication and customer satisfaction are our top priorities. We appreciate your feedback and look forward to serving you again in the future.

May 16, 2024

This family is a fan of Audi and we go to this branch everytime. Excellent service and I would like to mention Michael Abu, our favorite car sales agent. He’s very accommodating and very trustworthy when More

by rolna58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Yu, Michael Abu, Kevin Silva
May 21, 2024 -

Audi Great Neck responded

Thank you for your kind words and for choosing our Audi location for your car needs! Our team is dedicated to providing excellent service and we look forward to serving you and your family again in the future.

May 10, 2024

WAS ABLE TO ACCOMMODATE ME IMMEDIATELY AND INFORMED ME THAT SOME OF THE NECESSARY REPAIRS WERE COVERED UNDER WARRANTY, VIDEO OF THE 14 POINT POINT INSPECTION WAS SPOT ON, I LIVE IN LYNBROOK BY ANOTHER DEA More

by LICCENTRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MUSTAFA KARIMBAKSH
May 15, 2024 -

Audi Great Neck responded

We're thrilled to hear that our team was able to accommodate you immediately and provide top-notch service. It's great to know that you trust us for all your vehicle needs. We look forward to serving you again in the future!

May 10, 2024

Christina Hellemeyer provided exceptional service. Quick and smooth experience. Dropped off and picked up the car with very little effort. Great inspection report! Thanks! More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
May 15, 2024 -

Audi Great Neck responded

We are delighted to hear that you had a smooth and efficient car service with us. We appreciate your feedback and look forward to serving you again in the future.

May 07, 2024

Service was promptly finished. Comfortable waiting area. Price discussed in advance. Appreciate convenience. Thank you. More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Audi Great Neck responded

Thank you for taking the time to share your feedback! We look forward to having you back again soon.

May 06, 2024

Everything is enjoyable about GreatNeck Audi, buying the car and service.see you very soon More

by Josefnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 07, 2024 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Audi Great Neck. We can't wait to see you again soon!