Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Audi Great Neck

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.7
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Contact Dealership
View Awards

795 Northern Blvd

Great Neck, NY

11021

Directions

By Type

Showing 1,455 reviews

June 20, 2023

Overall experience is great! The answer to all of my questions clear. Lounge seat is comfortable. More

by Kwunip
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ms Lim
Report | Print
Jun 22, 2023 -

Audi Great Neck responded

Thank you for your feedback! We're delighted to hear that Austin provided you with an effortless and exceptional experience. We appreciate your kind words and value your business. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

June 20, 2023

The service experience was above expectation. Christina is an asset to your company. She is a pleasure to work with. She is a true professional. She has great communication skills. Your entire ser More

by Barry
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christina H & Mike Dolce
Report | Print
Jun 22, 2023 -

Audi Great Neck responded

Thank you for your feedback! We're delighted to hear that your service experience was above expectations and that Christina provided exceptional service. We appreciate your kind words and look forward to serving you again in the future.

Jun 22, 2023 -

Barry responded

An above expectations service experience. Always has been.Great communication & follow up.Thank you.

June 20, 2023

Everyone at Audi Great Neck is kind, professional, and friendly. Pierre is wonderful to work with. He is easy to get into contact with and he made our experience at Audi Great Neck amazing. Thank you so m More

by Mskeivys
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Audi Great Neck responded

Thank you for your feedback! We're glad to hear that everyone at Audi Great Neck was kind, professional, and friendly. We appreciate your compliments about Pierre and his exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you again in the future.

June 17, 2023

Was fast, efficient and done professionally! Very pleased with the service. Consistently great service at this dealership. More

by Whelan8748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Jun 19, 2023 -

Audi Great Neck responded

Thank you for your feedback! We're delighted to hear that you had a fast, efficient, and professionally done service. We strive to provide consistently great service and your satisfaction is our priority. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

June 17, 2023

Professional & Through - only did what was needed and told me what I needed to check in the future - didn’t try to sell me what I didn’t need! More

by Jon A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew P
Report | Print
Jun 19, 2023 -

Audi Great Neck responded

Thank you for your feedback! We're glad to hear that your experience at Audi Great Neck was professional and thorough. Our team strives to provide only the necessary services and inform customers about future maintenance needs without trying to upsell unnecessary items. We appreciate your recognition of our commitment to integrity and customer satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

June 16, 2023

The appointment was easy from scheduling to picking up the loaner to the return of my car. Christina in service was great to work with. More

by ichandball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Report | Print
Jun 19, 2023 -

Audi Great Neck responded

Thank you for your feedback! We're glad to hear that your appointment at Audi Great Neck was easy and convenient, from scheduling to the loaner car process and the return of your vehicle. We appreciate your positive experience and look forward to serving you again in the future.

June 13, 2023

The service provided was excellent and the issue with my vehicle was resolved. Happy customer. More

by gailwynter7
Recommend Dealer
Yes
Employees Worked With
Andrew Pennachio/5 star service
Report | Print
Jun 14, 2023 -

Audi Great Neck responded

Thank you for your feedback! We're thrilled to hear that you had an excellent service experience at Audi Great Neck and that the issue with your vehicle was successfully resolved. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

June 13, 2023

George is extremely knowledgeable and understanding. Michael explained everything about the technology of the car. More

by Nathalie Aujard-Pearson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Audi Great Neck responded

Thank you for your feedback! We're glad to hear that you found the staff at Audi Great Neck to be knowledgeable and helpful in explaining the technology of your car. We appreciate your positive experience and look forward to serving you again in the future.

June 10, 2023

Grace and her dedication to customer service is the reason I keep coming back. She is the best! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Report | Print
Jun 12, 2023 -

Audi Great Neck responded

Thank you for your feedback! We greatly appreciate your recognition of Grace's dedication to customer service at Audi Great Neck. We're glad that her exceptional service is the reason you continue to choose us. We value your loyalty and look forward to serving you again in the future.

June 08, 2023

The service department is top notch. While they may be busy, your Audi will be in good hands. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Audi Great Neck responded

Thank you for your feedback on our service department at Audi Great Neck. We're thrilled to hear that our service department is top-notch and that you trust your Audi to be in good hands, even during busy times. Providing high-quality service and ensuring our customers' satisfaction are our top priorities.

1
...
26
27
28
...
146