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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
June 28, 2023
Christina was very helpful and helped make this experience as smooth as possible. Thank you!! experience as smooth as possible. Thank you!! More
by barbiedol51
Employees Worked With
June 26, 2023
Matt Weston is a great asset to Audi of Great Neck. Very helpful in answering all my concerns and addresses them with professionalism. Its a pleasure dealing with Matt. Very helpful in answering all my concerns and addresses them with professionalism. Its a pleasure dealing with Matt. More
by Cmll26
June 26, 2023
Great customer service with helpful associates. Very accommodating and goes the extra mile to assist with all car needs. Very accommodating and goes the extra mile to assist with all car needs. More
by Adeena.Vine
Employees Worked With
Other Employees :
Female Service associate with glasses
June 26, 2023
great dealership and great service center matt is the best thanks for the great work best thanks for the great work More
by SAM
Employees Worked With
June 24, 2023
My service experience was a very smooth transaction. A+ from drop off, loaner, and pickup! A+ from drop off, loaner, and pickup! More
by Joseph R
Employees Worked With
June 21, 2023
Service is awful. Manager Mike has not behaved professionally. Answers and issues not resolved. Will never purchase an Audi again solely because of the extremely poor Manager Mike has not behaved professionally. Answers and issues not resolved. Will never purchase an Audi again solely because of the extremely poor service. More
by Balilerner
Employees Worked With
Mike- Mgr
June 20, 2023
The service department exceeded my expectations in every aspect of my visit. The service was great, Jeremy was fantastic, always would recommend Biener Audi for sales and service. aspect of my visit. The service was great, Jeremy was fantastic, always would recommend Biener Audi for sales and service. More
by nastasi
June 20, 2023
Matt Weston an the service team out Great Neck Audi are always a pleasure to deal with. always a pleasure to deal with. More
by MSALERNO2
Employees Worked With
June 20, 2023
Very professional and I loved the video of the inspection. All went fine and on time. inspection. All went fine and on time. More
by richard
