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Audi Great Neck
Great Neck, NY
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,455 reviews
August 18, 2023
Pre-owned purchased. Audi beam rings not in car as promised. Went to dealership (as directed per service department)august 14 and 15 for support. I was promised Ali (dire Audi beam rings not in car as promised. Went to dealership (as directed per service department)august 14 and 15 for support. I was promised Ali (director) would call be back. No call and it is August 18. Most unprofessional establishment I have ever dealt with. So upsetting. More
by Spod
Employees Worked With
Ali
August 18, 2023
The Audi dealer is the only place I would bring my car. They are experienced and know what they are doing. Grace was very helpful in getting the job done on time. They are experienced and know what they are doing. Grace was very helpful in getting the job done on time. More
by lilyllau
Employees Worked With
Grace
August 16, 2023
Grace Lim, the service consultant, gave us the best service any customer could ask for. She was very courteous, professional, knowledgeable and efficient. She personally showed us how to adjust certain service any customer could ask for. She was very courteous, professional, knowledgeable and efficient. She personally showed us how to adjust certain functions of our car. Our problem was solved to our great satisfaction. More
by EC
Employees Worked With
Grace Lim
August 16, 2023
Matt was extremely helpful. He was able to get my car back at the time I requested. Very professional. He was able to get my car back at the time I requested. Very professional. More
by jbuong
Employees Worked With
August 14, 2023
Great service department! Jeremy is terrific! Once you have your car serviced here, you won't want to go anywhere else. Jeremy is terrific! Once you have your car serviced here, you won't want to go anywhere else. More
by jandrewmonahan
Employees Worked With
August 12, 2023
The car may be fine, but the dealership is not. We purchased a car on the 4th, and as of the 12th we still have no document of sale. Where is our sales receipt? Do we legally own the vehicle? We ha We purchased a car on the 4th, and as of the 12th we still have no document of sale. Where is our sales receipt? Do we legally own the vehicle? We have visited the dealership, we have left messages - nothing! We were told it would be sent electronically, it was not. Why is this so difficult? More
by M
Employees Worked With
M. Ali
August 09, 2023
I was very satisfied with the results of the service I received from the dealership yesterday, looking forward to your service in the future, thanks. received from the dealership yesterday, looking forward to your service in the future, thanks. More
by ljswaby
Employees Worked With
