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Audi Great Neck

Great Neck, NY

4.7
1,454 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,454 reviews

July 11, 2024

Drew , Leo and George . Top notch ! I would recommend this dealership to anyone looking for an Audi ! Awesome to deal with ! More

by nsous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Menuzzo
Jul 15, 2024 -

Audi Great Neck responded

Thank you for the 5-star review! We’re thrilled to hear that Drew, Leo, and George provided top-notch service. We appreciate your recommendation and look forward to serving you again!

July 06, 2024

Mike and Dennis were incredibly helpful from beginning to end! I will definitely be making Great Neck my permanent Audi stop. More

by c.muscarella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Yu, Mike Firouztale
Jul 11, 2024 -

Audi Great Neck responded

Thank you for the 5-star review! We’re thrilled to hear that Mike and Dennis were incredibly helpful. We look forward to being your permanent Audi stop!

July 02, 2024

Very disappointed. I scheduled a test drive, no one even seemed to know about it. The. They had to get the car. When it came time to getting the purchase order it took More

by Anne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lloyd Desvigne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Audi Great Neck responded

Thank you for sharing your experience. We apologize for the issues you encountered with your test drive appointment and the unexpected fee. Your feedback is important to us, and we are committed to improving our communication and transparency. If you would like to discuss this further, please contact our General Manager, Leo Menuzzo, at lmenuzzo@biener.com.

July 01, 2024

Went to Audi to try to find my first luxury car spoke to an online rep named Stephanie she was nice but as I went to the dealership to check out the vehicles I was interested in. It became a disaster. I al More

by Geemoney05
Recommend Dealer
No
Employees Worked With
Lloyd Stephanie
Jul 11, 2024 -

Audi Great Neck responded

Thank you for sharing your experience. Our team would like to apologize for the service you faced during your visit. Our Used Car Manager, Ali, will be personally reaching out to you to address your concerns and make things right. We appreciate your patience and look forward to speaking with you.

June 04, 2024

I have only dealt with the preowned department, and strongly suggest that it be avoided. Buy your preowned vehicle anywhere but here. It is a crooked operation, and you be lied to and deceived. More

by Lojamata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ali, Lloyd, Leo Menuzzo
Jul 11, 2024 -

Audi Great Neck responded

Thank you for sharing your feedback. We take these matters seriously. Please contact our General Manager, Leo Menuzzo, at lmenuzzo@biener.com to discuss your concerns further. We are committed to addressing and resolving any issues.

June 01, 2024

Pierre really helped me through the process of purchasing my car off of the lease . He streamlined everything via email so everything was ready for me when I arrived at the dealership to sign the paperwork ! More

by Toscajlk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
Jul 02, 2024 -

Audi Great Neck responded

Thank you for the 5-star review! We’re glad Pierre could streamline your lease purchase process and make it easy for you. Enjoy your car!

May 30, 2024

Dealership is clean, my salesperson followed up as promised when the vehicle arrived and was ready for me at our appointed time in several occasions. More

by kantorandrea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa
Jul 02, 2024 -

Audi Great Neck responded

Thank you for the 5-star review! We’re glad to hear you had a great experience with our clean dealership and prompt follow-up from your salesperson. We appreciate your feedback!

May 29, 2024

They are an excellent team who always go the extra mile to take care of their customers. More

by jeremyjej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace, Andy
May 30, 2024 -

Audi Great Neck responded

Jeremy, thank you for your kind words! We strive to provide exceptional service and are thrilled to hear that we have met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

May 24, 2024

Audi Great neck exceeded all my expectations. From the time I met my sales representative to the time I picked up my car was less than 7 hours and seamless. They are a pleasure to work with More

by jakegerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
May 28, 2024 -

Audi Great Neck responded

Jake, we are thrilled to hear about your positive experience at Audi Great Neck! Thank you for choosing us, and we look forward to serving you again in the future.

May 24, 2024

The service was Amazing fulfilled my dream exactly what I expected I got delivered keep up the amazing service More

by kirbyclarke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Audi Great Neck responded

Thank you for the fantastic review! We are thrilled to hear that we were able to fulfill your dream and meet your expectations. We look forward to serving you again in the future!