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Audi Great Neck

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.7
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,455 reviews

September 23, 2023

I was greeted by a friendly service adviser Christina Hellemeyer and we went over everything i needed completed on the car and explained that it would probably take approximately 90 min I was very happy More

by antbre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christina Hellemeyer
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Sep 26, 2023 -

Audi Great Neck responded

Thank you for sharing your positive experience with us! We're glad to hear that Christina provided friendly service and efficiently completed your car in less time than expected. We appreciate your feedback and look forward to serving you again in the future.

September 22, 2023

Very friendly service. Expensive though for a tire replacement. Car wash was closed before I got my car so I didn’t get the wash. More

by Dtf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karambasch
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Sep 26, 2023 -

Audi Great Neck responded

Thank you for your feedback. We appreciate your kind words about our friendly service. We understand your concern about the tire replacement cost and apologize for the inconvenience with the car wash. We'll make sure to address this internally. Let us know if there's anything else we can assist you with.

September 22, 2023

Great Dealership, George and Dennis were efficient and honest. No hidden fees or add on charges like many other dealerships, no surprises. More

by Andy
Recommend Dealer
Yes
Employees Worked With
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Audi Great Neck responded

Hi Andy! Thank you so much for your kind words and for choosing our dealership. We're thrilled to hear that George and Dennis provided you with efficient and honest service. We pride ourselves on transparency and ensuring our customers have a positive experience. We appreciate your feedback!

September 22, 2023

Service is always excellent - especially Matt! He always take the extra step and makes my car experience so much better! More

by smedzhibovsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that Matt has consistently provided you with excellent service. We appreciate your support and look forward to continuing to enhance your car experience.

September 20, 2023

From the point at which I dropped my car off to pickup, the quality of service was excellent! Courtesy, efficiency, professionalism, immaculate and comfortable loaner car! More

by BarMar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Audi Great Neck responded

Hi BarMar, thank you for your kind words and 5-star review! We're thrilled to hear that you had a positive experience with our service. Providing exceptional service and comfort is our top priority. We appreciate your feedback and hope to serve you again in the future.

September 20, 2023

Matt Weston was right on point. Device was on time and punctual. loaner car was good. More

by garyw728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Audi Great Neck responded

Hi Gary, thanks for your positive review! If you have any other questions or feedback, feel free to reach out.

September 19, 2023

Received professional timely pleasant service while sitting in a clean nearly decorated waiting area where water coffee were available More

by ambrose02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2023 -

Audi Great Neck responded

Thank you for your kind words! We strive to provide a professional and pleasant environment for our customers.

September 17, 2023

The best experience with Wilson Sanchez his so friendly so nice person a recomend 100 % .Muy amable en todo momento hizo que mi experience sea la mejor la verdad es mi primera vez comprando un auto y fue More

by jennyaltamirano25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Sanchez
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Sep 18, 2023 -

Audi Great Neck responded

Hi Jenny, thank you so much for your kind words! We're thrilled to hear that Wilson provided you with a great experience and made your first car-buying experience the best. We appreciate your recommendation and hope to assist you again in the future.

September 16, 2023

Great service clean premise friendly helpful folks. Grace is always so helpful she’s the best!!!! More

by davidgeddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
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Sep 18, 2023 -

Audi Great Neck responded

We're thrilled to hear that you had a great experience with our service and found our team to be friendly and helpful, especially Grace. We appreciate your support and look forward to serving you again soon.

September 15, 2023

Audi dealership always does all it can in order too make the experience what you would expect. More

by queenstime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Report | Print
Sep 18, 2023 -

Audi Great Neck responded

Thank you for your kind words! We strive to make every experience at our Audi dealership exceptional. Your positive feedback means a lot to us. If there's anything else we can do for you, please let us know.

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