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Audi Great Neck

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.7
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,455 reviews

October 09, 2023

The service was amazing they helped me sending a video so that I was able to make it to the dealer amazing!! More

by leba1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Audi Great Neck responded

Thank you for your kind words! We're glad to hear that our service was amazing and that we were able to help you send a video. We appreciate your feedback and hope to assist you again in the future.

October 06, 2023

Scheduling and tweaking of the numerous items that needed to be handled worked perfectly. Thanks to the entire crew. More

by Realjpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
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Oct 09, 2023 -

Audi Great Neck responded

Thank you for your kind words about our scheduling and handling of items. We're glad everything worked perfectly for you. We appreciate your support and hope to continue delivering great service to you.

October 05, 2023

Christina Hellemeyer was excellent. Extremely helpful. Will definitely consider Beiner for my next Audi lease because of her level of service. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christna Hellemeyer
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Oct 06, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We're thrilled to hear that Christina provided excellent and helpful service. We look forward to assisting you with your next Audi lease at Audi Great Neck. Have a great day!

October 05, 2023

Everyone was very professional and efficient at their jobs. The waiting room and rest room was exceptionally clean and the coffee machine offering a variety of types always helps. The only issue was tha More

by susanrizzo1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Audi Great Neck responded

Hi Susan, thank you for your kind words and feedback. We appreciate your understanding regarding the wait time and apologize for any inconvenience caused. We're glad you had an overall pleasant experience and we hope to serve you even better in the future.

September 30, 2023

Matt is the best part about Audi. He has helped me when i had radio issues or navigation and this obscure sound i knew he would hear. He’s just such a friendly guy and a pleasure to d More

by Aconniff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember her name but the friendly intelligent lady we purchased from was so great to deal with!!
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Oct 02, 2023 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that Matt provided excellent service and addressed all your concerns with a friendly attitude. We appreciate your feedback and look forward to assisting you again in the future.

September 29, 2023

Mustafa Karimbaksh Was a great agent. He made sure everything i needed was taken care of and explained it very well More

by Lani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
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Oct 02, 2023 -

Audi Great Neck responded

Thank you, Lani! We're delighted to hear that Mustafa provided excellent service, ensuring all your needs were met and explaining everything clearly. We strive to deliver top-notch customer experiences, and we appreciate your feedback. Should you require any further assistance, please don't hesitate to reach out.

September 28, 2023

Always top notch service and I've been coming to this location for 15+ years. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Audi Great Neck responded

Hi Steve, thank you so much for your kind words! We're delighted to have provided you with top-notch service for over 15 years. We truly appreciate your loyalty and look forward to serving you for many more years to come.

September 25, 2023

The entire maintenance team, especially Matt and Grace, are fantastic to work with. They work hard to listen to the client’s concerns and fully address all issues. More

by bjhoppefree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Lim, Leo Menuzzo
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Sep 26, 2023 -

Audi Great Neck responded

Thank you for your kind words and positive feedback. We're glad to hear that Matt and Grace provided exceptional service. We value your satisfaction and look forward to continuing to meet your needs.

September 25, 2023

Came to do first oil change and renew inspection. I was greeted by Grace, who was very friendly and welcoming. service was excellent! More

by Joanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
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September 24, 2023

The dealership is one friendly car dealer ships I have ever been too. The place is clean the work area is clean so are the bathrooms.The technicians are well educated in the field of mechanics. My service More

by Bobbydee
Recommend Dealer
Yes
Employees Worked With
Grace Lynn five stars
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Sep 26, 2023 -

Audi Great Neck responded

Thank you so much for taking the time to share your positive experience at our dealership! We're thrilled to hear that you found our team friendly and knowledgeable. We strive to provide a clean and welcoming environment for our customers. We appreciate your kind words and look forward to serving you again in the future.

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