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Audi Great Neck

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.7
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,455 reviews

October 25, 2023

Great service and customer satisfaction! Service advisors were helpful. I would bring car back here again for service. More

by Louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Audi Great Neck responded

Thank you for the kind words! We are happy to hear you had a positive experience with Audi Great Neck.

October 22, 2023

My situation was ultimately handled by Ms Grace Lim professionally quickly, pleasantly and correctly. I am very pleased with the service and most especially with her More

by professorbbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Grace Lim
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Oct 23, 2023 -

Audi Great Neck responded

Thank you for your kind words! We're thrilled to hear that Grace provided a professional, quick, pleasant, and correct service. We appreciate your feedback and look forward to serving you again in the future.

Oct 23, 2023 -

professorbbb responded

By simply doing her job well and impressively so I have become a loyal Audi fan. I recognize her for presenting a high standard. Unusual in these times, and so noteworthy. My respect to you all as she has been exemplary of the best of service

October 22, 2023

Very professional service. Jeremy is great - super customer oriented. Communications were excellent via phone. Generally very satisfied. More

by anixi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Jeremy and found our service to be professional and customer-oriented. We strive to provide excellent communication and we're glad you're satisfied.

October 19, 2023

Andrew provided excellent and prompt service. The service department gave me an appointment in 1 day! Great service team! More

by imwinded@gmail.com
Recommend Dealer
Yes
Employees Worked With
Andrew
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Oct 20, 2023 -

Audi Great Neck responded

We're thrilled to hear that you had a great experience with our service department. Providing excellent and prompt service is what we strive for. We appreciate your feedback and look forward to serving you again in the future.

October 18, 2023

Audi great neck had always provided outstanding customer service. I have always been very satisfied More

by sammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
, Mustafa Karimbaksh
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Oct 19, 2023 -

Audi Great Neck responded

Hi Sammy! Thank you so much for your kind words about our customer service. We appreciate your support and hope to continue serving you in the future.

October 17, 2023

The dealership is very clean and well organized at all times. Also the waiting room is very nice. More

by Gianmacchiarulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Audi Great Neck responded

Thank you for your positive feedback! We take pride in maintaining a clean and organized dealership, and we're glad you enjoyed our waiting room. Your satisfaction is our priority, and we look forward to serving you again in the future.

October 15, 2023

Abu was very patient with me , answered all my questions , explained the terms of my new lease . More

by Sharla
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breene Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Menuzzo
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Oct 17, 2023 -

Audi Great Neck responded

Thank you so much for taking the time to share your positive experience with Abu! We're thrilled to hear that he provided excellent customer service and took the time to address all your questions. We appreciate your feedback and look forward to assisting you in the future.

October 14, 2023

Matt Weston provided excellent service and coordination of pickup and return. He also kept me informed of service needed and pricing. More

by gjb214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that Matt provided excellent service and kept you well-informed throughout the process. We appreciate your feedback and hope to assist you again in the future.

October 13, 2023

Great service! Excellent car care! Wonderful and accommodating staff, in particular Christina Hellemeyer! Would recommend this dealership. More

by Paulo
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
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Oct 16, 2023 -

Audi Great Neck responded

Hi Paulo! Thank you so much for your kind words and recommendation. We're thrilled to hear that you had a great experience with our service and staff, especially Christina. We appreciate your feedback and hope to see you again soon!

October 11, 2023

Customer service was very informative, upfront and courteous. They responded to my questions as soon as they had the answer More

by steve.gleason7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Oct 11, 2023 -

Audi Great Neck responded

Thanks for taking the time to share your experience with us, Steve! We look forward to serving you again soon.

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