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Audi Great Neck

Great Neck, NY

4.7
1,455 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,455 reviews

November 01, 2023

Excellent service from the dealership all around. From our salesmen, Mike, to the General Manager, Dennis, can’t not say enough good things about the level of service and ease of getting our car purc More

by sdmadison16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Yu
Nov 02, 2023 -

Audi Great Neck responded

Thank you for taking the time to share your positive experience with our team at Audi Great Neck! We're thrilled to hear that Mike, Dennis, and the rest of our staff provided you with excellent service and a pleasant car-buying experience. Enjoy your new Audi!

November 01, 2023

The services at Great Neck was great! The staff was very professional and helpful with every step of my visit. The seating area is very comfortable and peaceful, while you wait. I look fo More

by Amoore1150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mortell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Firouztale
Nov 02, 2023 -

Audi Great Neck responded

We're delighted to hear about your excellent experience at our Great Neck dealership and service center. Thank you for your kind words, and we're looking forward to providing top-notch service on your future visits!

November 01, 2023

Amazing customer service every employee greets with a smile and asks if they can help More

by Vau123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa
Nov 02, 2023 -

Audi Great Neck responded

We're delighted to hear about your positive experience with our exceptional customer service. Your satisfaction is our priority at Audi Great Neck!

October 31, 2023

Got me in right away and fixed my brakes and changed my oil in a timely fashion More

by ritterband
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Na
Nov 02, 2023 -

Audi Great Neck responded

Thank you for taking the time to share your experience with our service department! We look forward to helping you again soon.

October 30, 2023

Service advisor very accomodating and I was out in an hour. Speedy service appreciated. Thanks! More

by dawnde3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa
Oct 31, 2023 -

Audi Great Neck responded

Thanks for taking the time to share your experience with us. We look forward to helping you again soon!

October 28, 2023

Jeremy De Jesus was incredibly helpful ! ! Can only comment about the service dept as that is the dept I dealt with More

by staceycaryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Audi Great Neck responded

We appreciate your feedback regarding our service department and Jeremy! If you have any more needs in the future, feel free to get in touch. Thank you for choosing Audi Great Neck!

October 28, 2023

I have two Audis that I purchased through Biener Audi and whenever I have them serviced, I enjoy the experience. Greg and Jeremy are excellent. I typically usually always work with Jeremy and I find him to b More

by nastasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Menuzzo
Nov 02, 2023 -

Audi Great Neck responded

We greatly appreciate your support and are delighted to hear that Jeremy and Greg have consistently provided you with excellent service. Jeremy's friendliness and responsiveness make him a valuable asset to our team. We'll be sure to recognize his outstanding efforts. If you need further assistance in the future, please don't hesitate to reach out. Thank you for choosing Audi Great Neck!

October 27, 2023

My family has been buying Audi vehicles since 1985. One of the main reasons we keep coming back to Biener Audi is they’re exceptional service. Whether you’re speaking to Danny or Carol to help set up a More

by Ellen D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa, Christina, Grace Lim, Amrit Hiralall
Oct 31, 2023 -

Audi Great Neck responded

We're thrilled to have you as a loyal Audi family member since 1985! Thank you for your kind words and choosing Audi Great Neck – we're here for all your Audi needs!

October 27, 2023

Highly professional and I must add very honest. ..I have written proof just how honest they. More

by ICOLARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Pennachio
Nov 02, 2023 -

Audi Great Neck responded

Thank you for sharing your experience with us! We look forward to serving you again soon.

October 26, 2023

Every time I been in the service department I been treated courteously. Also, all my questions, and concern about my vehicle is being addressed. More

by Jose M. Ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Abizeid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Audi Great Neck responded

We are happy to help! Thanks for taking the time to share your experience with us.

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