Audi Great Neck | Page 139

Audi's are a phenomenal vehicles but at Biener Audi they offer phenomenal service along side of the vehicle. Last year I worked with Drew Russo for a loaded 2012 Q7 Sline and he did me right. This ye they offer phenomenal service along side of the vehicle. Last year I worked with Drew Russo for a loaded 2012 Q7 Sline and he did me right. This year I ventured to Biener for a 2013 S6. I sought Drew to assist me with this purchase and today I am driving a Estoril Blue S6. Drew has been a delight to deal, the service he provides is top notch. Hopefully in the near future I will have the pleasure dealing with him again on another audi..........S3?? More

My salesperson, Rosario Floro, was an extreme delight to work with. He was knowledgeable, patient, and definitely not your typical salesman. Rosario was more of a trusted advisor. He catered to my work with. He was knowledgeable, patient, and definitely not your typical salesman. Rosario was more of a trusted advisor. He catered to my needs and expectations for the Audi I wanted, and at a very competitive price. From start to finish, Rosario, made the buying process simple. Not once did I feel like he was pushing to make a sale. His goal was to provide a great experience, which is something I did not receive from the BMW dealership down the road. I highly rate Rosario and actually have referred him to other friends. More

The dealership was friendly and worked with me to get the best price. the product is very reliable and i enjoyed my experience at there dealership best price. the product is very reliable and i enjoyed my experience at there dealership More

Biener is great! Had a wonderful experience working with them on my new A5. I did my research online on the various Audi dealerships in the tri-state area. But I figured I would try the closest one to me fi them on my new A5. I did my research online on the various Audi dealerships in the tri-state area. But I figured I would try the closest one to me first. I made contact with Drew Russo via email after reading all the positive reviews about him on DealerRater. The reviews were spot-on! Drew is an awesome guy and a true professional, very easy to deal with. I had already done my research on pricing so I knew what was a fair price beforehand. All it took was a few emails back and forth and we had a deal! Went to the dealership on the following Monday to sign some of the paperwork. Everything was as discussed, no hidden fees, etc. I even got a great deal on my trade-in. Initially we were planning to do a factory order but Drew found the car I wanted that had some extra options. Instead of having me pay for the extras they threw them all in! So now I didn't have to wait a couple of months for the car and I got a car with some nice extra options at no extra cost. Next I worked with George Mengisopoulos from the finance dept. We went over all the details of the lease. It was a real pleasure working with George. Delivery day went super smooth. Everything was ready for me when I arrived and Drew took the time to go over all the new features in the new car. I highly recommend Biener Audi if you're looking for an Audi. Look for Drew, he will take care you! Thank you Drew, George, and everyone at Biener for the outstanding service. I'll be back for my next Audi. Love my new A5! More

I had a terrible experience at my local dealership in westchester. Their policies were not making sense, and would not accomodate my needs. I found Biener Audi online. I had a walk-in appt. They tre westchester. Their policies were not making sense, and would not accomodate my needs. I found Biener Audi online. I had a walk-in appt. They treated me with respect and accomodate my needs. Drew Russo was extremely helpful and considerate and I am very happy with my new Audi. Franco More

I was recommended to see Drew by a friend of mine and I am recommending him to anyone who wants an Audi. He was very helpful and put no pressure on my first visit. He took the time to explain in detail t am recommending him to anyone who wants an Audi. He was very helpful and put no pressure on my first visit. He took the time to explain in detail the car and work out the lease payments with me. I am very happy with my car and Drew made the process easy, fast and painless. Looking forward to working with him again. More

Everything was ok at dealer until Mark in finance pulled the typical bait and switch. He promised me going rate and then raised it .5 points. He said it would only be a $2 dollar a month difference and it the typical bait and switch. He promised me going rate and then raised it .5 points. He said it would only be a $2 dollar a month difference and it no big deal. The principal that it changed on my drive to buy car is what was most upsetting. It was a $10 a month increase bringing it to $600 difference over the 60 months. He claimed original price was quoted before credit check was complete. Who gives a price before they do a credit check. The cars are priced ok but of course they rip you off on trade in. Negotiate trade in value first and then price of car. Only way not to get screwed. Just avoid Mark because he's incompetent and condescending. Otherwise as long as your tough with any dealer that's fair you should be fine. More

Drew made the purchase of my A6 seamless and easy. The no pressure attitude was a welcome change from other dealers. My second car from Beiner and second positive experience. no pressure attitude was a welcome change from other dealers. My second car from Beiner and second positive experience. More

I was very happy with my experience at Biener Audi. I worked with a salesman named Drew. He was very knowledgeable and answered all of my questions. I was pleased he worked with me on the pricing. worked with a salesman named Drew. He was very knowledgeable and answered all of my questions. I was pleased he worked with me on the pricing. More

With Drew's assistance, this is my second car that I have leased from Biener Audi. Drew walks you through the tedious yet necessary process with ease and patience. I would only go to Drew from now on. have leased from Biener Audi. Drew walks you through the tedious yet necessary process with ease and patience. I would only go to Drew from now on. More