Audi Great Neck

Purchasing a new or used vehicle can sometimes be a trying experience. I ventured way out of my comfort zone by trying to do this over the internet and by phone. I was in search of a used Audi A5. I sp trying experience. I ventured way out of my comfort zone by trying to do this over the internet and by phone. I was in search of a used Audi A5. I spoke with multiple dealers whose locations were all over the US. From the moment I called Biener I knew they were going to be the best dealership for me. The Biener staff are knowledgeable, friendly and very competitive on price. The entire process was handled with great care and allowed me to feel very comfortable with my purchase even though I was 420 miles away. The car was as described and it exceeded my expectations. There is no doubt in my mind that when it is time to look for another excellent premium vehicle that my first call will be to the Biener staff... Thanks guys!!! More

Excellent and attentive service. Drew had great product knowledge and made the whole process of buying a new car easy. Would highly recommend this person and dealer. knowledge and made the whole process of buying a new car easy. Would highly recommend this person and dealer. More

Drew was extremely knowledgable about my A5. He knew the product well, answered all of my questions and never made me feel pressured. He consistently followed up with me while I was making my final decision product well, answered all of my questions and never made me feel pressured. He consistently followed up with me while I was making my final decision and even after delivering the car to me. Drew spent a good hour teaching me about all of the advanced technology the car had to offer so I would feel more comfortable. I definitely recommend Drew Russo and will for sure be back to see him at Biener Audi. More

I decided to lease my new vehicle from Biener Audi for a few reasons. The no nonsense no hassle team at Biener were a pleasure to work with, I had been to a number of other Audi dealers over the years and B few reasons. The no nonsense no hassle team at Biener were a pleasure to work with, I had been to a number of other Audi dealers over the years and Biener has been the most accommodating so I decided to call Drew to see what he could find. Not only did they have a great car in stock that was exactly what I was looking for but they made the process very easy. The majority of the deal was done over the phone (which was a big plus considering my busy schedule) and I was not pressured into buying all of the additional items dealers typically try to sell you at the close of the deal. Drew was great, quick, easy, professional, a pleasure to work with, and was able to provide a great deal for me. I would recommend seeking him out if you are in the market for a new car. More

In all the years i have been purchasing vehicles, this experience was a bit different. It was quick - easy - and above all the right price. Drew hustled to get the car that I wanted for an important t experience was a bit different. It was quick - easy - and above all the right price. Drew hustled to get the car that I wanted for an important trip. I would recomend Drew & Biener for the purchase of a new Audi. More

Can't say enough positive things about Biener Audi. Enjoying every minute of my new S4. This is our family's second Audi from Biener in a year, and we worked with Drew Russo for both vehicles.  Excep Enjoying every minute of my new S4. This is our family's second Audi from Biener in a year, and we worked with Drew Russo for both vehicles.  Exceptional dealership with an incredibly knowledgeable sales/service team. Drew is an expert on the vehicles - answering my many questions, and I never felt pressured. After Drew, we worked with Mark Buro, who took the time to make sure all was in place in terms of additional options & paperwork and took care of everything to meet my tight timelines. I highly recommend Biener Audi - along with Drew & Mark. Thank you Drew, Mark & everyone at Biener for such a positive experience! More

I got the royal treatment from start to finish. Drew, Louis & Marc all took super care of me and I plan to visit Biener every week. Biener Audi truely is a step above the other Audi dealerships I have b Louis & Marc all took super care of me and I plan to visit Biener every week. Biener Audi truely is a step above the other Audi dealerships I have been to and for that they have my devoted business. I traveled outside new york city to the best Audi guys around. This is the second Audi in 8 years I have bought from Biener. More

Exceptional sales and service - Drew was very accommodating, great price and took care of all the details from the paperwork to setting up the technology in the car. My second Audi here - wouldn accommodating, great price and took care of all the details from the paperwork to setting up the technology in the car. My second Audi here - wouldn't buy an Audi anywhere else. More

THE TWO MOST IMPORTANT REASONS I HAVE JUST PURCHASED MY 4TH CAR FROM BIENER AUDI ARE: DREW RUSSO AND LOUIS DEL BAZO. DREW FOR HIS "ABOVE AND BEYOND THE CALL OF DUTY " SUPPORT WHILE TRYING T FIND THE RIGHT 4TH CAR FROM BIENER AUDI ARE: DREW RUSSO AND LOUIS DEL BAZO. DREW FOR HIS "ABOVE AND BEYOND THE CALL OF DUTY " SUPPORT WHILE TRYING T FIND THE RIGHT CAR FOR US, AND LUIS FOR HIS AFTER CARE WHEN CAR SERVICING IS NEEDED. AS STATED, I HAVE HAD A LOT OF EXPERIENCE AND HISTORY WITH THIS DEALERSHIP AND NEITHER OF THESE GENTLEMEN, OR THE DEALERSHIP SUPPORT STRUCTURE HAS YET TO LET ME DOWN. MY DAUGHTER'S Q5 WILL SOON BE REPLACED AND I KNOW WHERE I AM GOING. I WOULD STRONGLY URGE ANYONE THAT APPRECIATES A SALES PERSON THAT IS KNOWLEDGABLE AND ATTENDS TO ALL PROCUREMENT DETAILS, AND A SERVICE REPRESENTATIVE THAT MAKES SURE YOUR AFTER PURCHASE DRIVING EXPERIENCE IS A PLEASURE, GO TO BIENER AUDI. More

In all my years of leasing or buying a car.. I have never worked with anyone as professional, knowledgable, diligent, fast, all around amazing human being... I will recommend Audi biener, especially Joe Mort worked with anyone as professional, knowledgable, diligent, fast, all around amazing human being... I will recommend Audi biener, especially Joe Mortell! to all of my friends, family, and loved ones. Sincerely yours, Michael Hakimi More