Audi Great Neck

Exceptional service department I recently traded in my 2007 Audi S4 for a 2013 Audi S6 and have nothing but praise for the value they appraised my old car and how seamless the proce I recently traded in my 2007 Audi S4 for a 2013 Audi S6 and have nothing but praise for the value they appraised my old car and how seamless the process was fitting me into the new car. Service department was very friendly and knowledgeable. When I bring my car in for minor repairs or service I never wait and I'm always accommodated with a loaner vehicle. I will continue to buy Audi's from Biener for years to come. Unlike other dealerships, they can get you ANY car you want. More

Great Dealership, highly recommended Beautiful show room with great service. We were greeted well and our sales person Mike Firouztale was extremely helpful and friendly. He made sure to Beautiful show room with great service. We were greeted well and our sales person Mike Firouztale was extremely helpful and friendly. He made sure to follow up with phone calls to ensure our satisfaction with the purchase. More

Local Audi Dealer Biener has experienced the Corporate Audi makeover and now boasts a much improved showroom and service facility that is in a convenient location to vi Biener has experienced the Corporate Audi makeover and now boasts a much improved showroom and service facility that is in a convenient location to visit for both new and used cars. The staff is personable and efficient and works hard to fulfill your vehicle needs. This includes both specific vehicles & equipment as well as financial requirements. When in contact with the dealership, I was always directed to the proper person that was best equipped to answer my questions. In addition to experience with my salesman, Joe M. and with Mark B. in finance, I found it very comforting that the, always available and willing to help, new car sales manager is very knowledgeable about Audi protocol, policy and procedures. More

CPO work Bought an S5 Cab CPO. When i picked up the car i had a grind and a shimmy. Not as it should be. Took it in to service. Louis was super helpful. Bought an S5 Cab CPO. When i picked up the car i had a grind and a shimmy. Not as it should be. Took it in to service. Louis was super helpful. They found that some work had been indicated on the CPO check list but hadn't been performed (bad). They fixed a wheel bearing and two wheels. Shimmy remained. Today brought it back and they put 4 new tires on the car - n/c and an apology! Throughout this process Louis was super friendly (nice Audi loaners each time) proactive with keeping me informed and did the right thing. Service area is really clean, the dropoff setup is nice, overall the experience was a lot better than any of the CT dealers i ever visited. Makes me think I keep bringing my car there as long as it is under warranty. My sales guy (Alan Wilner) also kept tabs on what was going on which made me feel good about them wanting to get things right. Nice Job, Louis!. More

Another fabulous experience This is the 6th Audi i have leased and the delivery and review of all features of the new model was as great as always. The salesman, Ed Glicksman, is This is the 6th Audi i have leased and the delivery and review of all features of the new model was as great as always. The salesman, Ed Glicksman, is knowledgable about every new and old feature of the A6 we leased. I always have been treated professionally and respectfully by all in solved in that dealership. That's why I keep coming back for new leased models and do not search for any other dealer. More

Great dealership!!!!!! Just purchased an A7. Had a great experience. If your in search of a used car make sure you see Charlie Kennedy. He is very professional made me feel Just purchased an A7. Had a great experience. If your in search of a used car make sure you see Charlie Kennedy. He is very professional made me feel welcomed. Overall a great dealership !! More

Mike F was great! I went in to look to look at A4's and left with an A6. Mike F was great at getting me all the best incentives and rebates. He took the time to compare I went in to look to look at A4's and left with an A6. Mike F was great at getting me all the best incentives and rebates. He took the time to compare prices for different optioned models with no pressure to buy. He was honest , IMO, advising which options were worthwhile and which were unnecessary. Very happy Mike was my salesguy. Roberto More

Great customer service I went to Biener Audi to trade in my used truck and lease a new one. Pierre was my sales man, he made the experience quick and easy. Biener gave me a I went to Biener Audi to trade in my used truck and lease a new one. Pierre was my sales man, he made the experience quick and easy. Biener gave me a great price for my used truck and I leased a Q7. I would definitely recommend this dealership. More

Trade-In I went to Biener Audi to return a lease and was hoping to get into another. Thanks to Drew the whole process went smoothly. I was able to trade in my I went to Biener Audi to return a lease and was hoping to get into another. Thanks to Drew the whole process went smoothly. I was able to trade in my SUV and get into another car that i really wanted without any hassels. This is my 3rd car with Biener Audi and look forward to long lasting relationship with them. The whole staff is friendly and knowledgeable and treats everyone with respect. I highly recommend Drew and Biener audi to anyone who is interested in buying or leasing an Audi. Joe More

Excellent and easy 2014 A6 3.0 buying experience. Do your homework, come prepared and it will be a smooth transaction. Sales and service staff very helpful. Ask for Breene C! your homework, come prepared and it will be a smooth transaction. Sales and service staff very helpful. Ask for Breene C! More