Audi Great Neck

Lou at Biener Audi Lou is very attentive and willing to go the extra mile in investigating issues. Also, follows through to ensure work is performed timely. Is also very Lou is very attentive and willing to go the extra mile in investigating issues. Also, follows through to ensure work is performed timely. Is also very aware of the cost and will check in advance with the client before of any work is done. Will continue using Biener Audi service center and recommend all Audi owners to consider them. More

Biener Audi Service Department - Louis Del Balzo Louis sets up the date, we go in and drop the car, and it's done in a few hours. He even picks us up at the local Long Island Railroad. No worries. Louis sets up the date, we go in and drop the car, and it's done in a few hours. He even picks us up at the local Long Island Railroad. No worries. When we arrive--he greets us by name, which to us--is amazing. BIENER AUDI service department is very efficient and easy. More

Louie takes great care. Of me I have owned and serviced 2 Audi A4 Cabriolet from Beiner Audi since 2008, I have always delt with Louie and his Service has proven again and again t I have owned and serviced 2 Audi A4 Cabriolet from Beiner Audi since 2008, I have always delt with Louie and his Service has proven again and again to be the best I have ever experienced. He always lets me make the decisions Based on informed recommendations what needs to be done on my car. More important to me he lets me know If something should be cared for immediately or if it might be able to wait for my next service. He has been unbelievably Accommodating , getting loaners or. Rentals if need be or in some cases a most needed ride or even dropping off my car In a couple of cases. He never pressures me to make any decision but let's me know if I have any safety concerns. He has gone out of his way to keep my costs down and have warrantee cover expenses. It is refreshing to find a service Professional who makes me feel he always has my best interest in mind . Thank You Louie, it goes without saying when I am ready to purchase or lease my next car , I will return to Beiner and continue to use Louie as my service manager! Elliott Epstein Great Neck NY More

Louie I live in Manhattan I purchased my new 2014Audi a6 at beiner Audi because I like the way Louie took care of my q7 . Louie is professional and takes I live in Manhattan I purchased my new 2014Audi a6 at beiner Audi because I like the way Louie took care of my q7 . Louie is professional and takes pride in his work. More

A5 Service Whenever my Audi A5 needs service, Lou takes care of everything needed including assistance in arranging for transportation. He makes the entrée expe Whenever my Audi A5 needs service, Lou takes care of everything needed including assistance in arranging for transportation. He makes the entrée experience "stress free" and is always a professional and polite. Lou is the reason I use the service department at his dealership! Thanks Lou! More

Confidence For over nine years I have brought my car to Louis and have always left it with him KNOWING the right thing will be done. The right thing in every se For over nine years I have brought my car to Louis and have always left it with him KNOWING the right thing will be done. The right thing in every sense of the word from fixing what needs to be fixed to NOT fixing what doesn't need to be done, to arranging for a loaner. He is the reason I would suggest this dealer to anyone. He is knowledgeable, professional, and always on his game. More

First-Time Buyer Biener Audi made the buying process SO easy for a first-time buyer. I was very intimidated going into the process because I've always heard how horrif Biener Audi made the buying process SO easy for a first-time buyer. I was very intimidated going into the process because I've always heard how horrific purchasing a new (used) car can be. Fortunately for me, I did not experience this at all. Biener went through great lengths to make sure the car that I was interested in matched up to my requirements/lifestyle and I feel that I got a great deal on a safe and reliable car. Sanjeev and Mark worked closely with me on my options for financing and also coordinated with my insurance and DMV (in Virginia) on registration. When I came to pick up the car, Jeff did a "walk thru" with me to make sure I understood all the nuances of the vehicle before driving it back home to Virginia Beach. I would highly recommend Biener to anyone who is looking to purchase a new or used car. I am confident that you will not be disappointed! More

Makes Service a Pleasant Experience I've been going to Louie for 7 years now. Louis is the reason that I left BMW and continue to buy Audi. Louie is easily reached via email to schedul I've been going to Louie for 7 years now. Louis is the reason that I left BMW and continue to buy Audi. Louie is easily reached via email to schedule both simple and complex service visits. He provides a personal experience that you don't usually get with a dealer service center. I am always confident that Louie has my best interest in mind and that is why I continue to go to Beiner despite being closer to another Audi dealer. I used to dread going to BMW service centers - now I never mind bringing my Audi in when I need service. More

Best in the business! Louis is the most able, professional and personable service advisor I have dealt with in the many years I have owned cars of all kinds. In fact, alth Louis is the most able, professional and personable service advisor I have dealt with in the many years I have owned cars of all kinds. In fact, although I am interested in now buying a new car other than Audi, I am having difficulty in deciding to do so because I will not have Louis if I decide to go with a different make. More

Why to buy an Audi from Biener - Louie Del Balzo I bought my first Audi S5 from Biener Audi and although I live 25 miles away and there are other Audi dealers closer, for the first service I took it I bought my first Audi S5 from Biener Audi and although I live 25 miles away and there are other Audi dealers closer, for the first service I took it back to where I bought it. What a pleasant surprise was in store for me - As I pulled in through the service entrance a gentleman approached and greeted me by name - that was the first time I met Louie Del Balzo. The rest is history. A phone call is all that is ever needed and Louie takes care of everything. He even gave me his cell phone number in case he was out of the office when I called. Louie is like the concierge at a 6 Star Hotel who knows all your wants and desires - and his only goal is to make you happy. No matter whether an issue was large or small Louie would treat it as if it was the most important thing in the world. I have recommended relatives and friends to Biener for the service as much as for the competent sales staff, maybe even more. And when it was time for my new RS5 where did I go? Straight back to Biener for it - why would I go anywhere else? More