Audi Great Neck

Amazing Customer Service At this time I am driving my fourth Audi! Clearly, you can see I love this car. I have dealt with multiple Audi dealerships over the years, but Bie At this time I am driving my fourth Audi! Clearly, you can see I love this car. I have dealt with multiple Audi dealerships over the years, but Biener Audi is by far my favorite and the one I have continued to work with year after year. I am not one who loves to drive so car reliability and service are crucial to me. The Audis have always been reliable and handle excellently in the snow. The best facet of the Biener Audi Service Department is LOUIE DEL BALZO. He is an incredible customer relations person to work with. He is always aware of everything about you and your car, gets you in to the appointments you need, is honest and accurate about the timeframes, and is a true professional in every way. Working with Louie lessens any and all anxiety I have about car issues as I know with him orchestrating all of my service needs there is nothing to worry about. I only hope that everyone is as lucky as I am when it comes to service for their car. Truly, Louie is one of a kind! More

Louie Del Balzo - my go to service rep I have had 5 Audis (3 from Bierner and 2 from other dealers). Louie has been my service rep for my most recent cars, S4 and S6 even though I got the I have had 5 Audis (3 from Bierner and 2 from other dealers). Louie has been my service rep for my most recent cars, S4 and S6 even though I got the cars from other dealers. The reason is simple - I trust him. He is knowledgable, courteous, professional and makes certain work is done on time and is done right the first time. More

Louie Del Balzo is an Exceptional Service Consultant As someone who has leased/owned cars for 40 years, I've never found a service consultant who completely mets my standard of excellence--until now. Lou As someone who has leased/owned cars for 40 years, I've never found a service consultant who completely mets my standard of excellence--until now. Louie Del Balzo is the consummate professional, who exceeds everything I could ask from a service consultant. Upon arrival, with or without an appointment, he greets you and is always willing to make time to talk with you and discuss whatever problem you're dealing with. Whether it's a noise coming from the AC system or a tire pressure/fluid check, he always manages to find time to fix and/or maintain your car as quickly as possible. Always conscientious, self-motivated and thoroughly prepared, Louie knows his stuff and makes his clients feel like members of the "Audi family". He is trustworthy, level-headed and responsible, and is clearly a valued member of the service department. He is a primary reason why I've owned Audi's for over a decade and will continue to do so. In my opinion, Louie is an A+ service consultant and an A+ human being. He has my highest recommendation. More

Why I keep coming back to Biener Audi In the last 23 years, I have repeatedly leased a new Audi every three years. Why do I come back? The sales people under the leadership of Mr. Richie P In the last 23 years, I have repeatedly leased a new Audi every three years. Why do I come back? The sales people under the leadership of Mr. Richie Pizzo, treat you as advisors and friends rather than sales people. They believe in their product and are selling what they know to be an excellent automobile. The sales process always goes smoothly and I trust them for doing what's best for me. The service department is always very helpful and courteous. Their workmanship is excellent and I've never run into any problems with them. Buying or leasing an Audi from Biener Audi is a pleasurable experience and I know I get the best deal, the best customer service and a very safe, dependable and trustworthy car for my family to drive. Ron M. Shelton MD More

Chairman Louie has been managing the service of my family's cars for many years. He constantly goes out of his way & no matter how busy his day is makes us fe Louie has been managing the service of my family's cars for many years. He constantly goes out of his way & no matter how busy his day is makes us feel like we are his only customer. A true professional in every sense of the word going above & beyond in very way possible. More

Biener Audi We just leased our fourth Audi from Joe Mortell at Biener Audi. He is always extremely helpful and professional and a pleasure to work with. Lou We just leased our fourth Audi from Joe Mortell at Biener Audi. He is always extremely helpful and professional and a pleasure to work with. Lou Delblasio in service is wonderful and consistently goes out of his way to accommodate our needs. We highly recommend Biener for their sales and service. More

Honest and professional We just start to shop for the new car, and this is our first stop. Pierre is very professional and friendly. He arranges the test drive when I ask fo We just start to shop for the new car, and this is our first stop. Pierre is very professional and friendly. He arranges the test drive when I ask for it. We make deal after iron out some issues and order the car I want(Take a little more than 2 months). When I come to pick up the car (Q5), they lower my payment because they offer promotion in that period. Great. The only issue I have is that "Trade-in" old car price is a little too low (Unless you sell it by yourself). Hopefully the service will be great too (Will let you know later). More

Professional service Louie made me feel like family . At my last dealer i never felt confident that the service adviser understood what was wrong with my car. But at Beine Louie made me feel like family . At my last dealer i never felt confident that the service adviser understood what was wrong with my car. But at Beiner Lou know exactly what was wrong and took care of my car as if it was his own. I can't thank him enough. More

energized experience I traded in and leased a new 2014 a5 convertible quickly, effortlessly and enjoyably with the skill of Joe Mortell at Biener Audi. I would do it aga I traded in and leased a new 2014 a5 convertible quickly, effortlessly and enjoyably with the skill of Joe Mortell at Biener Audi. I would do it again! More

Excellent Service from Louie Del Balzo Louie provides the type of service which is outmatched that everyone should follow. He's made my Biener Audi experience so satisfied that I definitely Louie provides the type of service which is outmatched that everyone should follow. He's made my Biener Audi experience so satisfied that I definitely will consider buying another car from this dealership and recommend others to do so. He ensures that my 2010 Audi S4 his serviced like its his own. Please ensure that he is recognized for his great service that he provides. More