Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Great Neck
Great Neck, NY
1,454 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,454 reviews
December 01, 2023
Service was excellent. Ride to and from my office? What else can you ask for! Ride to and from my office? What else can you ask for! More
by DFlanzig
Employees Worked With
December 01, 2023
Never have any issues. Everyone is always friendly and up front with anything related to service and suggest and ask first before doing extra work that might be required. Everyone is always friendly and up front with anything related to service and suggest and ask first before doing extra work that might be required. More
by Charlootz
Employees Worked With
Grace Lim
November 30, 2023
My experience and dealings with Mr. Pierre Abizeid was exceptional. Not only is he a gem of a person, his honesty, opinion and openness to my needs were taken into consideration during Pierre Abizeid was exceptional. Not only is he a gem of a person, his honesty, opinion and openness to my needs were taken into consideration during the process. Moreover, it was one of the most seamless car lease transactions I have ever done. In addition to this transaction, I have made a new friend at Biener Audi. More
by sunil
Employees Worked With
November 30, 2023
Service department was excellent. Mustafa is the best service advisor that you could ask for, always available and helpful. Mustafa is the best service advisor that you could ask for, always available and helpful. More
by bpinder
November 29, 2023
Service department was excellent. I dealt with Andrew Pennacio who handled every step of my experience in a superb manner. Thank you to Biener Audi service!! I dealt with Andrew Pennacio who handled every step of my experience in a superb manner. Thank you to Biener Audi service!! More
by Ekutner
Employees Worked With
Andrew Pennachio
November 29, 2023
Everyone I interacted with was professional and informative in a matter that addressed all my concern . Video explaining the work done on my car was very helpful informative in a matter that addressed all my concern . Video explaining the work done on my car was very helpful More
by Rose
Employees Worked With
Mustafa Karimbask
November 27, 2023
Everyone I came into contact with at Audi Great Neck was professional, courteous and a pleasure to deal with. A special Thank You to Leo (GM), Jeremy (Service) and George (Sales). This was the most stress professional, courteous and a pleasure to deal with. A special Thank You to Leo (GM), Jeremy (Service) and George (Sales). This was the most stress free new car purchase I've ever made !! More
by Steve's Review
Employees Worked With
Other Employees :
Mustapha also gets 5 stars., Leo Menuzzo
November 26, 2023
Matt and the other service staff got my vehicle done in a timely fashion. I love audi great neck! timely fashion. I love audi great neck! More
by Zhuda
Employees Worked With
