
Audi Great Neck
Great Neck, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Wanted to buy A7 got the cold shoulder Went in to buy a used A7, a ginormous salesman had me wait 30 mins while in the car for a test drive. Went in and he was dealing with another couple! Went in to buy a used A7, a ginormous salesman had me wait 30 mins while in the car for a test drive. Went in and he was dealing with another couple! A second time went in, figuring it was a fluke and guess what? RUDE SALESPEOPLE again. Went to Helms brothers and bought myself a mercedez. STAY AWAY. Nope, came twice. It was not busy, Your people are rude, and disgusting individuals. Will never buy from BIENER EVER. More
Hidden Fees Marc Rubin never told me about a DISPOSITION FEE OF $400.00. Marc Rubin never told me i have to bring my car to Hauppauge at end of the lease to get i Marc Rubin never told me about a DISPOSITION FEE OF $400.00. Marc Rubin never told me i have to bring my car to Hauppauge at end of the lease to get inspected. A scam company named Fusion AUTO did the inspection.They take your reg. sticker off mark all normal wear with a yellow pen then after 2 hours they gave me a 1,400.00 bill. Only way to dispute it is to get your own inspection.car now has no reg sticker and full of yellow marker.They got you. Its a scam.Marc Rubin should of told me when he shook my hand and said u got a great deal. More
LOVE MY NEW SQ5!!!! Had an amazing experience over at Biener last month when I purchased my new SQ5. I live 45 minutes away and passed 3 other dealerships to get there, A Had an amazing experience over at Biener last month when I purchased my new SQ5. I live 45 minutes away and passed 3 other dealerships to get there, After shopping around, nobody tried earning my business as hard as Drew and George over at Biener. Walked in knowing exactly what I wanted, and left the same day in the car I had spent months searching for at the best price around. They were easy to work with, down to earth, not pushy, professional and extremely helpful. This is my 4th Audi and will own many more, and I plan to go back to purchase all my future Audi's from them. Don't hesitate to check them out, you won't be disappointed! More
Excellent Customer Services ; Michael Abu took his time to work the best deal for me and gave me all necessary information about the car. Also Drew Russo was really diligent wi ; Michael Abu took his time to work the best deal for me and gave me all necessary information about the car. Also Drew Russo was really diligent with all my paperwork and gave me the best option for my vehicle care. More
Exceptional Experience - 2016 Q5 3.0T I went in looking for a 2016 SQ5. Went home in a 2016 Q5 3.0T. As Joe got to know me and what I was looking for, he put me into a car that was $8500 c I went in looking for a 2016 SQ5. Went home in a 2016 Q5 3.0T. As Joe got to know me and what I was looking for, he put me into a car that was $8500 cheaper that had all the power and performance I needed in a second car. Beyond Joe, Drew and Brian were exceptional also. I was there on 2nd to last day of the month, the showroom was packed, yet they made time for me as if I were the only sale that mattered. #1 Audi dealership in the country, yet the #1 car buying experience I have ever had. Amazing. More
Exceptional Teamwork Fair and smooth transaction. Every department was great and I drove three hours to buy a RS 5 and trade in my A7. Many thanks to Drew Ruusso, Brian Pa Fair and smooth transaction. Every department was great and I drove three hours to buy a RS 5 and trade in my A7. Many thanks to Drew Ruusso, Brian Paige, Jeff Cohen and Jeff Matheos. Jeff M. is the preowned manager and really stepped up to make the deal as fair and seamless as possible. I will drive the three hours from PA to NY to buy again! Thanks again guys. More
HAPPY WIFE... HAPPY LIFE! After 3 dealerships in one day it was great to have a seamless experience. George's professionalism and attention to detail was what sealed the deal. After 3 dealerships in one day it was great to have a seamless experience. George's professionalism and attention to detail was what sealed the deal. George and Drew went above and beyond the day we picked up the Audi--we really appreciate their efforts! It's our first Audi and we look forward to a long relationship with Audi. More
Great Experience Went in to check out a car, came out with a new one. These gentlemen made our leasing experience a pleasure!!! Would feel comfortable referring to Went in to check out a car, came out with a new one. These gentlemen made our leasing experience a pleasure!!! Would feel comfortable referring to friends and family. More
Fantastic Customer Service Experience! We just picked up our new Q-3 from Biener. Salesman Joe Mortell was great & helpful in making sure everything was handled & ready for our scheduled pi We just picked up our new Q-3 from Biener. Salesman Joe Mortell was great & helpful in making sure everything was handled & ready for our scheduled pick-up--- we ordered the vehicle the day before leaving for a 3 week vacation & returned on 2/29 , expecting to do the pick up. Everything was handled in our absence, without a hitch. Great vehicle! The best part was our experience with sales manager, Drew Russo. He expertly handled some nuisance "odds & ends" concerning the Audi A-3, that we had purchased at another dealership, but returned to Biener. In years past, we had acquired other Audis, but never at Biener.( Despite living so close to this dealership) They were never competitive enough, & never seemed to "want" our business. THIS WAS REVERSED on this occassion. They truly earned our business, our trust, & thanked us for our business. Quite a turn around & we are now a member of "the Biener Family"- More
Excellent Out-of-State experience I recently purchased a 2015 Q7 from George Faccio at Biener Audi. I live in Michigan, and was looking for a blue Q7; not many were left, but Biener ha I recently purchased a 2015 Q7 from George Faccio at Biener Audi. I live in Michigan, and was looking for a blue Q7; not many were left, but Biener had one. I called the dealership, and was lucky to get George as my salesperson. He was very thorough, professional and helpful throughout the whole process. The out-of-state sale required much more time, paperwork and details than a normal transaction. George did a fantastic job of keeping me informed about the paperwork, financing and shipping info. The dealership even agreed to split the shipping cost, which was a great perk. George has called me several times since we received the vehicle, just to make sure we were happy & to see if we had any questions about the options. I would not hesitate to recommend George and Biener Audi to anyone, and would buy from them again, if circumstances warranted it. More