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Audi Great Neck

Great Neck, NY

4.7
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,459 reviews

March 23, 2016

Wanted to buy A7 got the cold shoulder Went in to buy a used A7, a ginormous salesman had me wait 30 mins while in the car for a test drive. Went in and he was dealing with another couple! More

by a7MBZS550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Cohen
March 21, 2016

Hidden Fees Marc Rubin never told me about a DISPOSITION FEE OF $400.00. Marc Rubin never told me i have to bring my car to Hauppauge at end of the lease to get i More

by rubyred1car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Rubin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2016 -

rubyred1car responded

I have leased over 10 vehicles not one had a disposition fee.More important i was not told of the fee. and now that u know about Fusion what r u doing about it.A good dealership should not sell it self short .Marc Rubin did by not telling me what happens at the end of the lease.

March 20, 2016

LOVE MY NEW SQ5!!!! Had an amazing experience over at Biener last month when I purchased my new SQ5. I live 45 minutes away and passed 3 other dealerships to get there, A More

by bdbello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2016

Excellent Customer Services ; Michael Abu took his time to work the best deal for me and gave me all necessary information about the car. Also Drew Russo was really diligent wi More

by Meliza Diaz Zayas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Abu
Mar 15, 2016 -

Audi Great Neck responded

Thank you for your business! Taking the time to share your kind words means a lot to us.

March 14, 2016

Exceptional Experience - 2016 Q5 3.0T I went in looking for a 2016 SQ5. Went home in a 2016 Q5 3.0T. As Joe got to know me and what I was looking for, he put me into a car that was $8500 c More

by alanjr25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mortell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Paige
Mar 15, 2016 -

Audi Great Neck responded

Thank you for the kind words!

March 05, 2016

Exceptional Teamwork Fair and smooth transaction. Every department was great and I drove three hours to buy a RS 5 and trade in my A7. Many thanks to Drew Ruusso, Brian Pa More

by dibbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Matheos, Brian Paige, Jeff Cohen
March 03, 2016

HAPPY WIFE... HAPPY LIFE! After 3 dealerships in one day it was great to have a seamless experience. George's professionalism and attention to detail was what sealed the deal. More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2016

Great Experience Went in to check out a car, came out with a new one. These gentlemen made our leasing experience a pleasure!!! Would feel comfortable referring to More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2016

Fantastic Customer Service Experience! We just picked up our new Q-3 from Biener. Salesman Joe Mortell was great & helpful in making sure everything was handled & ready for our scheduled pi More

by HAPPY Audi Q-3 owners
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mortell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2016

Excellent Out-of-State experience I recently purchased a 2015 Q7 from George Faccio at Biener Audi. I live in Michigan, and was looking for a blue Q7; not many were left, but Biener ha More

by FrenchFiona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2016 -

Audi Great Neck responded

Thank you for taking the time to share ! We're thrilled to hear you had a great experience despite the distance. Best of luck with the new car!

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