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Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,459 reviews
June 28, 2017
Audi Q3 Ross was great to work with he understands your needs and comes up with the right plan suiting your budget. the new Audi Q3 is lightning fast! Biener Ross was great to work with he understands your needs and comes up with the right plan suiting your budget. the new Audi Q3 is lightning fast! Biener Audi is the best dealer! More
by Sujinsuresh
June 24, 2017
Enjoyable experience. Easy to process the sale, assisted with getting car insurance. Help me find the car I wanted in the color that I was looking for. Easy to process the sale, assisted with getting car insurance. Help me find the car I wanted in the color that I was looking for. More
by jesus101
June 24, 2017
Just picked up my 3rd Audi from Biener. Ross was great! Very professional and accommodating. The entire transaction from deposit to delivery of the car was a pleasure. The serv from Biener. Ross was great! Very professional and accommodating. The entire transaction from deposit to delivery of the car was a pleasure. The service with my past 2 Audi's has been fantastic. Jeremy DeJeus has been great and provided the best service. I would highly recommend Ross, Jeremy and Biener Audi More
by GGreco
June 17, 2017
Got the Job done! Ross was a very professional salesman. He got me the car I wanted at the price that I wanted. I left Biener Audi in greatneck NY feeling like a fair d Ross was a very professional salesman. He got me the car I wanted at the price that I wanted. I left Biener Audi in greatneck NY feeling like a fair deal was made. I would highly recommend Ross for anyone who is interested in driving an Audi. He is knowledgeable and will give you a chance to really get the feel of the car on a test drive. I was in a crunch for time when I went to the dealership. Ross made every move possible to get me in and out of the door with my new car! I appreciate the hard work and will definitely be back for my next car. Thank you Ross! More
by Andrew H.
Employees Worked With
Rich Pizzo, Charles Graf, Ross Lubell
June 15, 2017
Audi buying experience I had a great experience working with Ross and everyone over of Biener. They were helpful in all areas, answered all my questions and demonstrated a t I had a great experience working with Ross and everyone over of Biener. They were helpful in all areas, answered all my questions and demonstrated a ton of patience. I would have no problem going back for my next car. More
by Jordan
June 14, 2017
Audi A5 I received excellent and personalized service with very quick responses anytime I followed up with questions throughout the course of my negotiations I received excellent and personalized service with very quick responses anytime I followed up with questions throughout the course of my negotiations and decision making process More
by RF29
June 14, 2017
Biener Audi/ Ross Lubell Ross of Biener Audi was very knowledgeable & accommodating. He picked up on our needs and gave us a good deal without spending a lot of time going bac Ross of Biener Audi was very knowledgeable & accommodating. He picked up on our needs and gave us a good deal without spending a lot of time going back and forth. I highly recommend Biener if you are seeking an Audi vehicle. More
by Robin Gantz
June 13, 2017
Louis Del Balzo-superb service I have been buying cars from Biener Audi for 20 years. The service department has never been better. Louis and Jonathan have always taken great care I have been buying cars from Biener Audi for 20 years. The service department has never been better. Louis and Jonathan have always taken great care of me in my cars. More
by DrG
Employees Worked With
Louie Del Balzo
June 12, 2017
Highly recommended Mr. Lubell made my experience at Audi extremely easy. He was very informative and extremely knowledgeable about all car options for me. Mr. Lubell cam Mr. Lubell made my experience at Audi extremely easy. He was very informative and extremely knowledgeable about all car options for me. Mr. Lubell came across as very trustworthy which made me feel at easy, therefore it made the decision making process easier. He was super professional & I would definitely recommend Mr. Lubell if you are considering shopping at Biener Audi dealership! More
by Jkulo
Employees Worked With
Brian Paige, Ross Lubell
June 08, 2017
Pleasant and Efficient, Highly Recommend I had a very pleasant experience in recent car lease at Biener Audi. Ross Lubell called on Friday and scheduled the appointment with me on Saturday m I had a very pleasant experience in recent car lease at Biener Audi. Ross Lubell called on Friday and scheduled the appointment with me on Saturday morning. I was a little surprised when Ross showed me the new Q5, all improvement and new electronic tech applications meet all my needs: two bigger screens on dash board, larger leg space in the rear seat, broader rear window with better view, google map, Apple car play ...... What's more, Ross ensured that I could get this new car on the same day. And I did pick it up in the afternoon, just a few hours after signed the lease contract. I am giving a high recommendation to any one that wants a new car. At Biener Audi, you will find everything you need. More
by Ruby Yuan
