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Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,459 reviews
August 17, 2017
friendly and easy Very organized and professional. An easy low stress purchase. Everyone was very friendly. The delivery was prompt and efficient. I would definitely Very organized and professional. An easy low stress purchase. Everyone was very friendly. The delivery was prompt and efficient. I would definitely recommend this dealership to others. More
by mdwinn
Employees Worked With
Mike Firouztale
July 31, 2017
The 4th lease was a charm Having only leased an Audi since 2007, I have yet to find a reason to consider any other Make but most of all any other Dealership. I've trusted Mark Having only leased an Audi since 2007, I have yet to find a reason to consider any other Make but most of all any other Dealership. I've trusted Mark Rubin since my first lease, a 2007 Q7. Ever since then, I've leased 3 Q5's as well as leasing A4's as a first car for each of my daughters. Biener Audi has been a wonderful dealership to lease from, and their service center is just as reliable. More
by CoquiJ5
July 28, 2017
The usual excellent experience Our 10th Audi from Biener over the last 27 years. Biener is the best dealership of any car we have ever had. Not only is the sales force terrific Our 10th Audi from Biener over the last 27 years. Biener is the best dealership of any car we have ever had. Not only is the sales force terrific( Marc Rubin ) but the service department is the same. We are always treated like royalty. More
by snoshoo100
July 28, 2017
New car lease It was a pleasure dealing with Lauren Lewis. She was straightforward , honest, and was quite patient. I didn't feel pressured to get the more expensiv It was a pleasure dealing with Lauren Lewis. She was straightforward , honest, and was quite patient. I didn't feel pressured to get the more expensive car. In fact I changed my mind several times....I appreciate the fact that she would call back and follow up. I was turned off by a previous salesperson who didn't bother following up after meeting with him. I was real disappointed about his lack of interest , so it seems, especially when I got my first Audi through him, and referred family members. I appreciate having a tech specialist to go over the car features when I picked the car up. Overall I had an even better experience with Bieber Audi the second time around. I would definitely recommend to others. Great and professional service! More
by Edmee
Employees Worked With
Lauren Lewis-Simmons, Emma Allen, Brian Paige
July 24, 2017
Very easy painless experience!!! Found the salesman to be very fair, quick to respond when questions answered! Everyone at the dealership was very professional, courteous, knowledgab Found the salesman to be very fair, quick to respond when questions answered! Everyone at the dealership was very professional, courteous, knowledgable and nice!! Would recommend this dealership to anyone!! More
by Dotscarp15
July 17, 2017
Truly Exceptional This is my 7th or 8th car that I have purchased/leased from Biener. The level of service from Rich Pizzo, Mike Abu, Drew Russo and Louis Del Balzo is This is my 7th or 8th car that I have purchased/leased from Biener. The level of service from Rich Pizzo, Mike Abu, Drew Russo and Louis Del Balzo is truly exceptional. These guys all go the extra yard. I recommend Biener to everyone! Their customer service is truly outstanding and their showroom and service dept is excellent. More
by Michael Berman
July 02, 2017
Biener Audi I have been a loyal Audi customer since 2002. And wouldn't change them for the world. No matter what sales person I have they all have been remarkabl I have been a loyal Audi customer since 2002. And wouldn't change them for the world. No matter what sales person I have they all have been remarkable. Their service dept is top notch, Jonathon Pizzo (and Louie) the main reason I have been a loyal customer all these years. My current sales dept crew were also exceptional, Ross, Drew and Richie. Recommend biener to anyone who wants an audi!! More
by Kgannon22
June 30, 2017
Excellent service I had an excellent experience working with Ross. He was knowledgeable about the various options and how they would fit my budget. All in all, I was ab I had an excellent experience working with Ross. He was knowledgeable about the various options and how they would fit my budget. All in all, I was able to look at the options and complete my transaction in a very reasonable amount of time. I would definitely recommend him. More
by speedyraj
Employees Worked With
Ross Lubell
June 29, 2017
Ross Lubell - WOW! I had a quick but very memorable experience with Ross Lubell at Biener Audi. From start to finish, all of my questions were answered effectively and p I had a quick but very memorable experience with Ross Lubell at Biener Audi. From start to finish, all of my questions were answered effectively and professionally. Ross made sure before I left that I was both well informed and confident in my decision. So excited for my new Audi Q5! I cant recommend this dealership highly enough! Thank you Biener Audi, and thank you Ross! More
by Matt C
Employees Worked With
Ross Lubell
June 29, 2017
Best Service Ever!!! This was my second time around working with George Faccio. He was just as great as the first time he helped my fiance and I with our lease. His cust This was my second time around working with George Faccio. He was just as great as the first time he helped my fiance and I with our lease. His customer service skills make you feel welcomed at home. Great dealership! I look forward to working with George in the future. More
by Erika Amador
Employees Worked With
