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Audi Great Neck

Great Neck, NY

4.7
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,459 reviews

August 17, 2017

friendly and easy Very organized and professional. An easy low stress purchase. Everyone was very friendly. The delivery was prompt and efficient. I would definitely More

by mdwinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Firouztale
July 31, 2017

The 4th lease was a charm Having only leased an Audi since 2007, I have yet to find a reason to consider any other Make but most of all any other Dealership. I've trusted Mark More

by CoquiJ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Del Balzo, Brian Paige
July 28, 2017

The usual excellent experience Our 10th Audi from Biener over the last 27 years. Biener is the best dealership of any car we have ever had. Not only is the sales force terrific More

by snoshoo100
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Pizzo, Louie Del Balzo
Jul 28, 2017 -

Audi Great Neck responded

A tremendous thank you!!!!!!!!! We owe everything to clients like you.

July 28, 2017

New car lease It was a pleasure dealing with Lauren Lewis. She was straightforward , honest, and was quite patient. I didn't feel pressured to get the more expensiv More

by Edmee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Lewis-Simmons, Emma Allen, Brian Paige
Jul 29, 2017 -

Audi Great Neck responded

Thank you for the repeat business!!! Glad we were able to turn it around, thanks for the second chance!

July 24, 2017

Very easy painless experience!!! Found the salesman to be very fair, quick to respond when questions answered! Everyone at the dealership was very professional, courteous, knowledgab More

by Dotscarp15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Paige
Jul 25, 2017 -

Audi Great Neck responded

Thank you for the business and kind words!

July 17, 2017

Truly Exceptional This is my 7th or 8th car that I have purchased/leased from Biener. The level of service from Rich Pizzo, Mike Abu, Drew Russo and Louis Del Balzo is More

by Michael Berman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Pizzo, Louie Del Balzo, Michael Abu
Jul 17, 2017 -

Audi Great Neck responded

Thank you! That is certainly a team we're very proud of and lucky to have !

July 02, 2017

Biener Audi I have been a loyal Audi customer since 2002. And wouldn't change them for the world. No matter what sales person I have they all have been remarkabl More

by Kgannon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Del Balzo, Ross Lubell
Jul 03, 2017 -

Audi Great Neck responded

Enormous thank you for your loyalty all these years !!!

June 30, 2017

Excellent service I had an excellent experience working with Ross. He was knowledgeable about the various options and how they would fit my budget. All in all, I was ab More

by speedyraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Lubell
Jun 30, 2017 -

Audi Great Neck responded

We're glad to hear you had a great experience, thank you !!

June 29, 2017

Ross Lubell - WOW! I had a quick but very memorable experience with Ross Lubell at Biener Audi. From start to finish, all of my questions were answered effectively and p More

by Matt C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Lubell
Jun 30, 2017 -

Audi Great Neck responded

Thank you for the glowing review , we really appreciate it !

June 29, 2017

Best Service Ever!!! This was my second time around working with George Faccio. He was just as great as the first time he helped my fiance and I with our lease. His cust More

by Erika Amador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2017 -

Audi Great Neck responded

Thank you for your repeat business!

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