Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,459 reviews
October 02, 2017
Great experience. The people we dealt with were great. Good follow up and answered any questions we had. My purchase was seamless and car was delivered when agreed up The people we dealt with were great. Good follow up and answered any questions we had. My purchase was seamless and car was delivered when agreed upon. More
by RoNick0809
Employees Worked With
Dennis, Sales Manager, Ed Glicksman
September 16, 2017
Courteous and lowkey This dealership was open on Sundays (the only one of the Audi dealers in my area). They didn't try to show how "fancy" they were by closing on Sunday This dealership was open on Sundays (the only one of the Audi dealers in my area). They didn't try to show how "fancy" they were by closing on Sunday like BMW and Mercedes dealerships, and the clean and uncluttered design and layout of the showroom itself was a continuation of this "unfussy" approach. My salesman, Mike Firouztale, was extremely knowledgeable and helpful in showing me various options and getting me to the car I finally ended up leasing at a price I was willing to pay. Other salespeople in the showroom I interacted with on a casual basis were equally friendly and low-key, making the entirety of my experience there a pleasure. More
by hpgodfrey
Employees Worked With
Mike Firouztale
September 13, 2017
Pressure free honest experience Lauren helped us find the perfect car for us through multiple test drives and was extremely open and honest about helping us get the price we were loo Lauren helped us find the perfect car for us through multiple test drives and was extremely open and honest about helping us get the price we were looking for on our lease. This was our first experience with a dealership but she put all worries behind us and we drove away 100% happy satisfied customers! More
by Ernest Gottschalk
Employees Worked With
Lauren Lewis-Simmons
September 12, 2017
Amazing Customer Service I recently leased a 2018 A4. My experience with Biener Audi has been a pleasure. My salesperson Ross and the sales manager Drew went out of their way I recently leased a 2018 A4. My experience with Biener Audi has been a pleasure. My salesperson Ross and the sales manager Drew went out of their way to accommodate me. The service department is courteous, efficient and make their customers extremely comfortable in a lounge that enables you to work and/or relax while waiting for your car to be services. I strongly recommend Biener and their excellent sales and service team. More
by Mark Schmier
September 12, 2017
My experience and Biener Audi was a great experience. My salesman George Faccio at Biener went over and above the call of duty to find the right car for me. I didn't make it easy for George as I had spec My salesman George Faccio at Biener went over and above the call of duty to find the right car for me. I didn't make it easy for George as I had specific pricing parameters I was looking to achieve while still identifying the car that I wanted. George took the time to carefully review the inventory and located a car that had the packages and appearance I was looking for. He's a very nice, hard working guy who will take the time to assist you without pressuring you for a sale. I would certainly recommend Biener, however, George definitely made it a pleasant experience for me. More
by Bill F
Employees Worked With
September 12, 2017
Outstanding Experience Danny in preowned department was friendly, cooperative and knowledgeable. He knows his product and was very helpful in showing us the car and how to o Danny in preowned department was friendly, cooperative and knowledgeable. He knows his product and was very helpful in showing us the car and how to operate it. I would highly recommend the dealership as the experience with them was excellent. More
by numbersguy06
Employees Worked With
Danny Kurinskas
September 09, 2017
Great dealership and customer service! My car buying experience at Biener Audi was great. I dealt with George Faccio and the overall experience was very pleasant. He was very friendly to ta My car buying experience at Biener Audi was great. I dealt with George Faccio and the overall experience was very pleasant. He was very friendly to talk to and was very professional. I would recommend the dealership and the sale person to my family and friends. More
by perharsec
September 05, 2017
aiways a top 10 experience top 10 experience in all areas ED GLICKMAN HAS SOLD US 5 AUDIES AND ALL THE DEALS WERE TOP NOTCH .HE IS A PLEASURE TO WORK WITH. top 10 experience in all areas ED GLICKMAN HAS SOLD US 5 AUDIES AND ALL THE DEALS WERE TOP NOTCH .HE IS A PLEASURE TO WORK WITH. More
by CBOARUBA
August 29, 2017
Great experience. Very friendly. Very accomadating. Marc was great- helpful, friendly, made the transition very smooth. Everyone at dealership friendly and quick to ask if help was n Very accomadating. Marc was great- helpful, friendly, made the transition very smooth. Everyone at dealership friendly and quick to ask if help was needed. Dealership very impressive. More
by Gaudi
Employees Worked With
August 20, 2017
Sales Experience Salesperson I worked with was professional and knowledgeable and made the buying experience very comfortable. The price for the pre-owned car I ended Salesperson I worked with was professional and knowledgeable and made the buying experience very comfortable. The price for the pre-owned car I ended up buying was a very fair price. More
by Joe C
Employees Worked With
