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Audi Grapevine

Grapevine, TX

4.7
1,093 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,093 reviews

September 08, 2024

My service adviser was Mr. Kelvin. He was the absolute greatest. Prompt, very knowledgeable and courteous. More

by Jameeionj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
Sep 10, 2024 -

Audi Grapevine responded

Hello, we're happy you found Kelvin to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

We went to Audi grapevine to see about turning in our lease or getting another. Sal Murillo was very helpful, professional and courteous. He helped us pick out a beautiful 2024 q5 prestige. More

by garzarnr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Murillo
Sep 09, 2024 -

Audi Grapevine responded

Hi, we're happy you found Sal to be so supportive during your experience here at Audi Grapevine. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Very impressive people and service from start to finish. Friendly, professional, informative and efficient. I Highly recommend Audi grapevine service More

by Kbvanslyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Doud
Sep 09, 2024 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 06, 2024

Hard working and professional. Met all our expectations. We drove from Woodlands, Tx to test drive and purchase a ‘22 S5 convertible. More

by Bjd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Jean, Dax (finance)
Sep 09, 2024 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 06, 2024

Amazing communication. They make you feel like you’re their only customer no matter how busy they might be. I have the best service manager in Bill. More

by Wrstatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 09, 2024 -

Audi Grapevine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 31, 2024

Great experience from start to finish. And help with follow up questions post sale. The salesman Alex and Dax on the financial side were both awesome - helpful, responsive, not too pushy. More

by Stuart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Dax
Sep 05, 2024 -

Audi Grapevine responded

Hi Stuart, we are very happy Alex and Dax could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2024

They won’t give me the keys I was promised at purchase. I like the car, I had a positive experience during the buying process, but they only had one set of keys. I was promised a second set within a week… More

by MartinCholette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dirk
Sep 06, 2024 -

Audi Grapevine responded

MartinCholette, Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

August 30, 2024

Service was quick and easy! I called for an appointment and got one the same day! Try were responsive and friendly! More

by Robin.biko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get a name.
Sep 05, 2024 -

Audi Grapevine responded

Hello Robin, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2024

Everyone takes their time to listen to you as a costumer and they excel in their customer service! Thank you for everything that you do! More

by carmenduhig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Aug 31, 2024 -

Audi Grapevine responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2024

I have had nothing but great experiences at Audi Grapevine. Jeff was awesome. This is my second E-tron and I love it. More

by RemyElle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lasseter
Aug 31, 2024 -

Audi Grapevine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. We hope you have a great day!

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